whole blocks and text disappear and responsivness between devices doesnt work at all

marek.bastyr
3 Posts
marek.bastyr posted this 06 October 2020
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I dont know why but when i switch between devices, whole blocks seems to disappear, some text seems to disappear and dont talk about text formating which is total mess. When I fix something at one device, another device start to generate mistakes. Can I switch off devices? Because this responsivness of your is a joke! Please, make this "device off" option in one of near updates!

I dont know why but when i switch between devices, whole blocks seems to disappear, some text seems to disappear and dont talk about text formating which is total mess. When I fix something at one device, another device start to generate mistakes. Can I switch off devices? Because this responsivness of your is a joke! Please, make this "device off" option in one of near updates!
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Support Team
Support Team posted this 06 October 2020

Hi Marek,

Each responsive view can be edited separately. If you have issues about that, please export the theme as a project, attach it to the ticket and also provide screenshots showing each of your problems.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi Marek, Each responsive view can be edited separately. If you have issues about that, please export the theme as a project, attach it to the ticket and also provide screenshots showing each of your problems. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
marek.bastyr
3 Posts
marek.bastyr posted this 08 October 2020

First problem. Pic A - this is how site is designed in editor. Pic B - this is how it looks on preview and also on internet when i visit the site on my mobile phone. Video and texts are unnaturaly scattered. When I fix it in one responsive view, there is 95% chance that another view generate mistake and scatter elements by its own will. Troublefree are only views for pc and laptop

Second problem. Pic 3 - as you can see there are three video black blocks in "portfolio" section, but when i switch on 3 smallest views, there are only 2 block, third disapeared (pic4). Reset of Nicepage and also of block didnt help.

Third problem - Unfortunatelly there are only 5 files allowet to attach, but I have intro video, which doesnt start to play on Chrome by itself. First visitor must click on home menu and than it start to play, but it doesnt play in loop that is a need.

Thanks

First problem. Pic A - this is how site is designed in editor. Pic B - this is how it looks on preview and also on internet when i visit the site on my mobile phone. Video and texts are unnaturaly scattered. When I fix it in one responsive view, there is 95% chance that another view generate mistake and scatter elements by its own will. Troublefree are only views for pc and laptop Second problem. Pic 3 - as you can see there are three video black blocks in "portfolio" section, but when i switch on 3 smallest views, there are only 2 block, third disapeared (pic4). Reset of Nicepage and also of block didnt help. Third problem - Unfortunatelly there are only 5 files allowet to attach, but I have intro video, which doesnt start to play on Chrome by itself. First visitor must click on home menu and than it start to play, but it doesnt play in loop that is a need. Thanks
Support Team
Support Team posted this 14 October 2020

Marek,

Please attach the Project. The current zip is not the project.
...................................................
Sincerely,
Allen R.
Nicepage Support Team

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Marek, Please attach the Project. The current zip is not the project. ................................................... Sincerely, Allen R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
marek.bastyr
3 Posts
marek.bastyr posted this 15 October 2020

I would like to, but Attach button unfortunatelly doest allow me to attach any project file, only zip files

I would like to, but Attach button unfortunatelly doest allow me to attach any project file, only zip files
MerlinAZ
2693 Posts
MerlinAZ posted this 15 October 2020

The project file is a .zip file.

The project file is a .zip file.
bobthebuilder
12 Posts
bobthebuilder posted this 02 August 2023

We now are in august 2023. The same problems occur, also in by NP provided templates.

Thus is my first and last project with Nicepage.

We now are in august 2023. The same problems occur, also in by NP provided templates. Thus is my first and last project with Nicepage.
bobthebuilder
12 Posts
bobthebuilder posted this 02 August 2023

I'm really pissed right now. Hours of work to correct all the pages.

WHAT A MESS!!!

I'm really pissed right now. Hours of work to correct all the pages. WHAT A MESS!!!
Support Team
Support Team posted this 03 August 2023

Marek,

Please create a new private case, and provide your project, most likely we think that the issue is minor with not proper grouping.
...................................................
Sincerely,
Alan R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Marek, Please create a new private case, and provide your project, most likely we think that the issue is minor with not proper grouping. ................................................... Sincerely, Alan R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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