Icon Search Not Working

It also doesn't work in the online builder

Hi, Jim

Thank you for reaching out to us.

We have indeed identified this issue across different versions of Nicepage. We have already reported the problem to our development team, and we truly appreciate your help in making our product better.

We greatly value your feedback and sincerely apologize for any inconvenience this may have caused. As soon as we hear back from the developers, we will notify you immediately.
...................................................
Sincerely,
Edgar L.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Thanks BliTec

I just noticed that too.

Hello,

Thank you for reporting.
The issue is under development, and our team is actively working on it to ensure a reliable solution.
...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

any ETA on a fix?

Hi,

Please check now; the issue should be fixed.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

The issue appears to be fixed in the WP plugin.

I am still getting the same thing in my desktop app. No results when I search for a keyword.

Thank you

Not fixed for now though

Hi, Jim

Thank you for update topic.

We have successfully resolved the problem, and everything now displays correctly on our end.

Could you please verify again, both in the desktop app and in the Online builder, whether the issue persists?

Also, please let us know if you wait for the loading to complete or if you still see a "not found" message. We would appreciate it if you could share a short video or screenshot should the issue remain.
...................................................
Sincerely,
Edgar L.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

It still doesn't work.

It is working in the WP app now.

Still not working in the desktop app though. I use a keyword to search, the Loading image displays for just a second, and then the No matches screen displays. I'm using keywords like, celebrate, people, click, that have all been successful in the past.

I am traveling for a couple days so I can't make a video right now. Sorry.

Hello Jim,

Thank you for the update.

We understand that the feature is working correctly in the WP app and Nicepage plugin, but still not in the desktop application. Thank you for pointing this out.

Our team will investigate this issue on the desktop app side and work on resolving it as soon as possible.

We appreciate your patience, and thank you again for the detailed information.
...................................................
Sincerely,
George.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Not working in desktop app.

Hello Phil Pavarini

Not working in desktop app.

Thank you for your message.

We are aware of the issue with the Desktop App, and it will be fixed in about two days in the nearest Nicepage v.8.4.
Please follow our news about updates https://nicepage.com/doc/630925/user-roles-and-access-to-leads.

In the meantime, you can continue working without interruption using the Online Builder or the Nicepage plugin for CMS platforms.

...................................................
Sincerely,
George.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 11 hours ago by Support Team