icons are not loading

YES, it doesn't work any more...

Hi Karel,

Thanks for reporting the issue. Our developers have already fixed it, please try once again now.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi,

Just a note. If you were having the issue in the desktop application, please install the latest update released just now, it includes the fix for the problem.

...................................................
Sincerely,
Hella
Nicepage Support Team

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in the new version 3.5.1 MAC the icons arent loading

Same on Windows 10 in 3.5.1

Hi,

We have checked on our side and don't see the problems with icons.

Please try in the Online Editor https://nicepage.com/Editor/Siteboard/#/dashboar. If the issue continues in this Editor, please open Console >> Network tab and provide a screenshot of this tab in the private cases.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

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nothing happens the screen remains frozen

My online editor screen looks the same - stuck on Loading also.

• Added screenshot of both the network and console tabs.

If it helps, I have just bought the premium version. Before that, while I was still trialling it, it worked fine.

Last edited 03 February 2021 by alan2912

Hi,

figimp,
You see such a screen when entering the Online editor, right? Please check
check internet connection.

If the problem still persists, please reproduce the issue >> open the Console tab and provide a screenshot of this tab in the private case.

alan2912,
There are no errors on your screenshot.
Also, please create a private case.
Reproduce the issue in the Desktop app >> provide a screenshot.
Reproduce the issue in the Online Editor >> open Console >> Network tab >> click F5 >> and provide a screenshot of this tab

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

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Same, it only loads the first few rows of icons, then all the rest are blank. on both desktop and online editor.

Almost unusable.

@aylonlimited. Update to the new version 3.5.2 and it works. They fixed it quickly :)

Hi,

aylonlimited, we have already fixed the described issue and you need just update Nicepage to the most recent 3.5.3 version https://nicepage.com/User/app/downloads.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

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Last edited 04 February 2021 by Support Team

Oops. I put the wrong version number in my reply. Apologies! But it does work!

Hi,

Just a note. If you were having the issue in the desktop application, please install the latest update released just now, it includes the fix for the problem.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, mi icons are not loading. I am running 3.1 for OSX with the ultimate license and I do not wish to upgrade because I will lose the ultimate status of my license. It used to work fine. Please advice. Kind regards, Paul

Hi,

pganzeboom2 we have answered in your private case, please check it and reply to us there if you have any further questions.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

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Hi!
I'm using version 2.30.1, icon loading has worked well so far, but now it doesn't work, only a few icons can be loaded. I don't want to upgrade to a new version at this time. However, I would like to use it as before. Is there a solution?

Hi,

Please download the previous version
https://get.nicepage.com/Nicepage-2.30.0.exe
or
https://get.nicepage.com/Nicepage-2.29.5.exe

If the problem still persists, please create a private case and provide a few screenshots that demonstrate the problem.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

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My Website Is Not Working From Today My Hosting Was On NicePage And Domain As Well Pls Fix As Soon As Possbile
https://moontheplayer.nicepage.io/

Hi,

My Website Is Not Working From Today My Hosting Was On NicePage And
Domain As Well Pls Fix As Soon As Possbile
https://moontheplayer.nicepage.io/

This is the problem on our end and our developers are investigating it. We will do our best to fix it as soon as possible.
We will let you know when the issue is fixed.

Sorry for the inconvenience.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

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