icons are not loading

Hi,

My Website Is Not Working From Today My Hosting Was On NicePage And
Domain As Well Pls Fix As Soon As Possbile
https://moontheplayer.nicepage.io/

The issue with access to the nicepage.io websites is fixed.
Please check on your side and let us know if you have any further questions.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

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you are telling you fix this issue regarding the icons but they are not appearing any icon

Hi,

nsarantopoulos68, I don't see any problems with Icons on my side (Nicepage v. 3.23.2).
Please provide a screenshot that demonstrates the problem.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

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Hi,
since last update icon doesn't load on edit.
I can add an icon but on change no icon are loaded.
I'm on MacOS

Hi,

We're aware of this issue. Our developers are investigating it.
Please follow our news in this https://nicepage.com/questions/198809/nicepage-crash-after-icon-search ticket.

In Nicepage 3.28.7 https://nicepage.com/User/app/downloads the problem was partially fixed by our developers.
Now, when you select an icon, the Editor does not crash, and some icons are added.
We will finally fix the problem as soon as possible and inform you about it.

Please note, as we mentioned in that topic, the problem is caused by the changes on Flaticon's side.

Sorry for the inconvenience.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

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Hi, my icons are not loading. I am running 3.1 for Windows Platform with the pro license and I do not wish to upgrade because I will lose the pro status of my license. It used to work fine. Please advice. Kind regards, Asy

Hi,

hibikis10, please create a private case https://nicepage.com/Forum/Topic/Create and provide your Nicepge Desktop website exported as a Project or temporary access to the CMS admin panel.
Describe the problem in more details.
We will check it on your end.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

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Please check v4.15.11 same issue

Hi,

We don't see any problems with loading icons on our side.
Please describe your actions step by step.

Also, disable the antivirus, firewall and other programs that may be blocking you from loading icons in the editor and let us know the result.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

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Hi.

I have this problem again now!

And I figured, the icons do show if I choose the original color for the icons - which is black.
If I choose any other color, they will not show anymore.

Requesting quick support please!

Lean,

Please create a separate private case providing your project.

...................................................
Sincerely,
Alan R.
Nicepage Support Team

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