I cannot select modal popup on buttons!

mobilu
20 Posts
mobilu posted this 04 January 2024
Report a bug

I cannot select modal popup on buttons!

For some reason the option "modal popup" does not appear on new buttons. I tried to duplicate an older one, but that didn't work.

I need a solution asap!

I cannot select modal popup on buttons! For some reason the option "modal popup" does not appear on new buttons. I tried to duplicate an older one, but that didn't work. I need a solution asap!
button popup-modal pop-up button-popup modal-popup
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Support Team
Support Team posted this 04 January 2024

Hello Marketing,

Thanks for contacting us!

For a better understanding, please attach screenshots or a short video demonstrating your issue. Show us the whole process step-by-step.

...................................................
Sincerely,
George.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Marketing, Thanks for contacting us! For a better understanding, please attach screenshots or a short video demonstrating your issue. Show us the whole process step-by-step. ................................................... Sincerely, George. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
mobilu
20 Posts
mobilu posted this 04 January 2024

As you can see the version v6.2.1 does not have modal popup option available as the version v5.14.

I tried to install an older version but it doesn't open the current project and the backup is missing a lot of changes already made in the current project in newer versions of the software.

As you can see the version v6.2.1 does not have **modal popup** option available as the version v5.14. I tried to install an older version but it doesn't open the current project and the backup is missing a lot of changes already made in the current project in newer versions of the software.
v6.2.1.png
v5.14.png
Support Team
Support Team posted this 08 January 2024

Hello Marketing,

Please tell us some details.

Do you use the Nicepage desktop app?
Tell us exactly which version is it. Provide a screenshot of the version, where we can see a version of your Nicepage.

Also please attach your site exported as a project here, and we will check.
...................................................
Sincerely,
George.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Marketing, Please tell us some details. Do you use the Nicepage desktop app? Tell us exactly which version is it. Provide a screenshot of the version, where we can see a version of your Nicepage. Also please attach your site exported as a project here, and we will check. ................................................... Sincerely, George. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
mobilu
20 Posts
mobilu posted this 09 January 2024

Yes, I use desktop app on my mac.

V6.2.1

Yes, I use desktop app on my mac. V6.2.1
Screenshot-2024-01-09-at-09.20.59.png
Site25.zip
Support Team
Support Team posted this 09 January 2024

Hello Marketing,

We tested the modal popup on Nicepage version 5.14 and version 6.2.
We will clarify this issue with our developers and let you know.

...................................................
Sincerely,
George.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Marketing, We tested the modal popup on Nicepage version 5.14 and version 6.2. We will clarify this issue with our developers and let you know. ................................................... Sincerely, George. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
nicepage-5.14.png
nicepage-v6.2.1.png
mobilu
20 Posts
mobilu posted this 16 January 2024

Hello, any news?

Hello, any news?
Support Team
Support Team posted this 19 January 2024

Hello,

We have transferred this issue to our developers team to be fixed, the case is still under development.
Please don't worry, the fix will be ready with one of the future updates, unfortunately, we have no exact date yet.

...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello, We have transferred this issue to our developers team to be fixed, the case is still under development. Please don't worry, the fix will be ready with one of the future updates, unfortunately, we have no exact date yet. ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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