Latest update - ERROR

MrBuilder
56 Posts
MrBuilder posted this 12 December 2023
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Hi Nicepage,

With the latest update I cannot add blocks or elements. Please see attachment.

Thank you

Hi Nicepage, With the latest update I cannot add blocks or elements. Please see attachment. Thank you
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Support Team
Support Team posted this 13 December 2023

Hello Neeraj,

Thanks for contacting us!

Check your internet connection. Make sure that you have a stable internet connection. You can try restarting your router or modem to see if that resolves the issue.
Disable your firewall. If you are using a firewall, try disabling it temporarily to see if that allows Nicepage to load the images.

If the problem persists, please provide us with a short video.

...................................................
Sincerely,
George.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Neeraj, Thanks for contacting us! Check your internet connection. Make sure that you have a stable internet connection. You can try restarting your router or modem to see if that resolves the issue. Disable your firewall. If you are using a firewall, try disabling it temporarily to see if that allows Nicepage to load the images. If the problem persists, please provide us with a short video. ................................................... Sincerely, George. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
MrBuilder
56 Posts
MrBuilder posted this 14 December 2023

It is one particular block/element. Please see attachment. Getting the error message. Please look into this.

Thank you

It is one particular block/element. Please see attachment. Getting the error message. Please look into this. Thank you
Support Team
Support Team posted this 15 December 2023

Hello,

We reproduced this issue on our side and asked our developers to investigate it.
It should be fixed in one of the future Nicepage updates.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello, We reproduced this issue on our side and asked our developers to investigate it. It should be fixed in one of the future Nicepage updates. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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