Suddenly a page for "BLOG" appears in our menu

phillips.rick
12 Posts
phillips.rick posted this 05 September 2023
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We use NicePage for our website. When I updated the software, NicePage added a "BLOG" page to the menu item. We don't have a blog page and I didn't add with. I can erase it by editing the menu, but when I restart the program the "BLOG" page reappears again. Saving the page without "BLOG" on the menu does nothing. See attached picture. Please advise.

We use NicePage for our website. When I updated the software, NicePage added a "BLOG" page to the menu item. We don't have a blog page and I didn't add with. I can erase it by editing the menu, but when I restart the program the "BLOG" page reappears again. Saving the page without "BLOG" on the menu does nothing. See attached picture. Please advise.
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Support Team
Support Team posted this 05 September 2023

Hi, Richard,

In the 5.17 version of Nicepage, the Blog menu item appears automatically after editing the first blog post. However, you can easily remove this menu item. For a better understanding, could you please record a short video demonstrating your issue? Thank you.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Richard, In the **5.17** version of Nicepage, the *Blog* menu item appears automatically after editing the first blog post. However, you can easily remove this menu item. For a better understanding, could you please record a short video demonstrating your issue? Thank you. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
phillips.rick
12 Posts
phillips.rick posted this 05 September 2023

There is no blog. There is no blog post. If I edit the menu to erase the "blog" item in the menu, then it will reappear whenever I reopen the program or open a different page. It cannot be deleted from the menu even though there is no blog page. How can I delete this permanently from my website?

There is no blog. There is no blog post. If I edit the menu to erase the "blog" item in the menu, then it will reappear whenever I reopen the program or open a different page. It cannot be deleted from the menu even though there is no blog page. How can I delete this permanently from my website?
phillips.rick
12 Posts
phillips.rick posted this 05 September 2023

Here is a link to a video of the issue: https://youtu.be/eT-qMJtN9mY

Here is a link to a video of the issue: https://youtu.be/eT-qMJtN9mY
Support Team
Support Team posted this 05 September 2023

Hi, Richard,

Yes, we managed to reproduce this issue. Our developers will investigate this issue. When we receive any news from them, we will contact you. Sorry for the inconvenience.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Richard, Yes, we managed to reproduce this issue. Our developers will investigate this issue. When we receive any news from them, we will contact you. Sorry for the inconvenience. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
phillips.rick
12 Posts
phillips.rick posted this 05 September 2023

Thanks for your quick reply. Please keep me posted.

Thanks for your quick reply. Please keep me posted.
Support Team
Support Team posted this 05 September 2023

Hi, Richard,

You're welcome! Please let us know if you need our further assistance.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Richard, You're welcome! Please let us know if you need our further assistance. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
softpup94
1 Posts
softpup94 posted this 07 September 2023

I am also experiencing this bug!

I am also experiencing this bug!
Support Team
Support Team posted this 08 September 2023

Hi, Frankie,

Our developers are currently investigating this issue, and we hope that it will be fixed soon.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Frankie, Our developers are currently investigating this issue, and we hope that it will be fixed soon. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
sterken
11 Posts
sterken posted this 15 September 2023

Same problem here as well!!

Same problem here as well!!
Support Team
Support Team posted this 15 September 2023

Hi, Willem,

We hope that this issue will be fixed soon. Thank you for your patience.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Willem, We hope that this issue will be fixed soon. Thank you for your patience. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
rlg1678
3 Posts
rlg1678 posted this 15 September 2023

Hello Support Team, I do have the same problem.
I keep on remove the Blog button from the Menu,
but evrytime I update or change the Page content
it appears again and again.
I didn't make any blog post on the Blog dedicate section.
Please let us know how to fix this!
Thanks in advance, kind regards, R.

Hello Support Team, I do have the same problem. I keep on remove the Blog button from the Menu, but evrytime I update or change the Page content it appears again and again. I didn't make any blog post on the Blog dedicate section. Please let us know how to fix this! Thanks in advance, kind regards, R.
Support Team
Support Team posted this 15 September 2023

Hi, R.

Thank you very much for your report, our developers are currently working on this issue and it will be fixed soon.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, R. Thank you very much for your report, our developers are currently working on this issue and it will be fixed soon. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
rlg1678
3 Posts
rlg1678 posted this 20 September 2023

Hello Dear Support Team, please do you have any feedback on this issue?
it keeps on appear this Blog page in the menu even if with no data nor instructions,
it's very uncomfortable. Hope you will fix this soon and update on the solution.
Thanks for your big help in advance and kind regards,
R.

Hello Dear Support Team, please do you have any feedback on this issue? it keeps on appear this Blog page in the menu even if with no data nor instructions, it's very uncomfortable. Hope you will fix this soon and update on the solution. Thanks for your big help in advance and kind regards, R.
nicpreecedesigns
3 Posts
nicpreecedesigns posted this 20 September 2023

has this problem been resolved please. we are experiencing the same thing as other posters.

has this problem been resolved please. we are experiencing the same thing as other posters.
adrenth2
3 Posts
adrenth2 posted this 20 September 2023

I have the same problem, is this problem solved ?

I have the same problem, is this problem solved ?
Support Team
Support Team posted this 20 September 2023

Hi,

As I wrote earlier, our developers are currently working on this issue. Thank you very much for your patience and sorry for the inconvenience.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, As I wrote earlier, our developers are currently working on this issue. Thank you very much for your patience and sorry for the inconvenience. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
phillips.rick
12 Posts
phillips.rick posted this 03 October 2023

This bug report is now almost a month old. I see a new update to the software was released with new features ... yet this bug persists.

This bug report is now almost a month old. I see a new update to the software was released with new features ... yet this bug persists.
Support Team
Support Team posted this 03 October 2023

Hi, Richard,

We are terribly sorry for any inconvenience. Our developers are currently working on this issue, but we will ask them to fix it as soon as possible. Thank you for your patience.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Richard, We are terribly sorry for any inconvenience. Our developers are currently working on this issue, but we will ask them to fix it as soon as possible. Thank you for your patience. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
rlg1678
3 Posts
rlg1678 posted this 10 October 2023

Good afternoon, Just to re-confirm as per my colleagues above, I have updated to the newest version, but unfortunately Blog in the menu is still there. :( Thanks and regards, R.

Good afternoon, Just to re-confirm as per my colleagues above, I have updated to the newest version, but unfortunately Blog in the menu is still there. :( Thanks and regards, R.
koummpondo
1 Posts
koummpondo posted this 12 October 2023

Hi,
I had the same issue and this is how I managed to workaround it for now.
I deleted all the default nicepage blog post pages(There are 6 of them). Then I removed the blog element from my menu. Then I saved. The menu will not come back again. The 6 Default blog pages will come back after the next save.
But as soon as I edit a default blog page or create one, the issue returns and I can't remove that blog menu unless I follow the process that I just explained. Let me know if that worked for you as well

Hi, I had the same issue and this is how I managed to workaround it for now. I deleted all the default nicepage blog post pages(There are 6 of them). Then I removed the blog element from my menu. Then I saved. The menu will not come back again. The 6 Default blog pages will come back after the next save. But as soon as I edit a default blog page or create one, the issue returns and I can't remove that blog menu unless I follow the process that I just explained. Let me know if that worked for you as well
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