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Suddenly a page for "BLOG" appears in our menu

phillips.rick
12 Posts
phillips.rick posted this 05 September 2023
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We use NicePage for our website. When I updated the software, NicePage added a "BLOG" page to the menu item. We don't have a blog page and I didn't add with. I can erase it by editing the menu, but when I restart the program the "BLOG" page reappears again. Saving the page without "BLOG" on the menu does nothing. See attached picture. Please advise.

We use NicePage for our website. When I updated the software, NicePage added a "BLOG" page to the menu item. We don't have a blog page and I didn't add with. I can erase it by editing the menu, but when I restart the program the "BLOG" page reappears again. Saving the page without "BLOG" on the menu does nothing. See attached picture. Please advise.
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Support Team
Support Team posted this 03 November 2023

Hi Richard,

This issue is already fixed in the latest Nicepage v. 5.21.3.
Please install it from this https://nicepage.com/User/app/downloads page and check on your side.

Sorry for the inconvenience.

Let us know if you need any further assistance.

..................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Richard, This issue is already fixed in the latest Nicepage v. 5.21.3. Please install it from this https://nicepage.com/User/app/downloads page and check on your side. Sorry for the inconvenience. Let us know if you need any further assistance. .................................................. Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 03 November 2023 by Support Team

keith2152
17 Posts
keith2152 posted this 02 November 2023

Hi I have the same issue, I'm surprised this issue is taking so long to resolve!!

Hi I have the same issue, I'm surprised this issue is taking so long to resolve!!
Support Team
Support Team posted this 17 October 2023

Hello,

This issue should be fixed in one of the future Nicepage updates.
We apologize for the inconvenience.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello, This issue should be fixed in one of the future Nicepage updates. We apologize for the inconvenience. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
phillips.rick
12 Posts
phillips.rick posted this 17 October 2023

I just downloaded the new version out today, and I am astounded to see that this bug has STILL not been fixed. I would think that before adding a bunch of new features the developers would want to make sure that the features they have are working properly. This has been a huge inconvenience, and if we're forced to abandon ship, we'll be sure to let as many people as we can know exactly why we were forced to do so. At the very least we should have a timetable for when this issue will be addressed.

Totally unacceptable.

I just downloaded the new version out today, and I am astounded to see that this bug has STILL not been fixed. I would think that before adding a bunch of new features the developers would want to make sure that the features they have are working properly. This has been a huge inconvenience, and if we're forced to abandon ship, we'll be sure to let as many people as we can know exactly why we were forced to do so. At the very least we should have a timetable for when this issue will be addressed. Totally unacceptable.
Hamish MacDonald
6 Posts
Hamish MacDonald posted this 15 October 2023

Same behaviour with the 'Store' menu item.

If you manually delete it and upload, it's fine, but then it regenerates when you switch to editing another page.

Same behaviour with the 'Store' menu item. If you manually delete it and upload, it's fine, but then it regenerates when you switch to editing another page.
koummpondo
1 Posts
koummpondo posted this 12 October 2023

Hi,
I had the same issue and this is how I managed to workaround it for now.
I deleted all the default nicepage blog post pages(There are 6 of them). Then I removed the blog element from my menu. Then I saved. The menu will not come back again. The 6 Default blog pages will come back after the next save.
But as soon as I edit a default blog page or create one, the issue returns and I can't remove that blog menu unless I follow the process that I just explained. Let me know if that worked for you as well

Hi, I had the same issue and this is how I managed to workaround it for now. I deleted all the default nicepage blog post pages(There are 6 of them). Then I removed the blog element from my menu. Then I saved. The menu will not come back again. The 6 Default blog pages will come back after the next save. But as soon as I edit a default blog page or create one, the issue returns and I can't remove that blog menu unless I follow the process that I just explained. Let me know if that worked for you as well
rlg1678
3 Posts
rlg1678 posted this 10 October 2023

Good afternoon, Just to re-confirm as per my colleagues above, I have updated to the newest version, but unfortunately Blog in the menu is still there. :( Thanks and regards, R.

Good afternoon, Just to re-confirm as per my colleagues above, I have updated to the newest version, but unfortunately Blog in the menu is still there. :( Thanks and regards, R.
Support Team
Support Team posted this 03 October 2023

Hi, Richard,

We are terribly sorry for any inconvenience. Our developers are currently working on this issue, but we will ask them to fix it as soon as possible. Thank you for your patience.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Richard, We are terribly sorry for any inconvenience. Our developers are currently working on this issue, but we will ask them to fix it as soon as possible. Thank you for your patience. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
phillips.rick
12 Posts
phillips.rick posted this 03 October 2023

This bug report is now almost a month old. I see a new update to the software was released with new features ... yet this bug persists.

This bug report is now almost a month old. I see a new update to the software was released with new features ... yet this bug persists.
Support Team
Support Team posted this 20 September 2023

Hi,

As I wrote earlier, our developers are currently working on this issue. Thank you very much for your patience and sorry for the inconvenience.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, As I wrote earlier, our developers are currently working on this issue. Thank you very much for your patience and sorry for the inconvenience. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
adrenth2
3 Posts
adrenth2 posted this 20 September 2023

I have the same problem, is this problem solved ?

I have the same problem, is this problem solved ?
nicpreecedesigns
3 Posts
nicpreecedesigns posted this 20 September 2023

has this problem been resolved please. we are experiencing the same thing as other posters.

has this problem been resolved please. we are experiencing the same thing as other posters.
rlg1678
3 Posts
rlg1678 posted this 20 September 2023

Hello Dear Support Team, please do you have any feedback on this issue?
it keeps on appear this Blog page in the menu even if with no data nor instructions,
it's very uncomfortable. Hope you will fix this soon and update on the solution.
Thanks for your big help in advance and kind regards,
R.

Hello Dear Support Team, please do you have any feedback on this issue? it keeps on appear this Blog page in the menu even if with no data nor instructions, it's very uncomfortable. Hope you will fix this soon and update on the solution. Thanks for your big help in advance and kind regards, R.
Support Team
Support Team posted this 15 September 2023

Hi, R.

Thank you very much for your report, our developers are currently working on this issue and it will be fixed soon.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, R. Thank you very much for your report, our developers are currently working on this issue and it will be fixed soon. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
rlg1678
3 Posts
rlg1678 posted this 15 September 2023

Hello Support Team, I do have the same problem.
I keep on remove the Blog button from the Menu,
but evrytime I update or change the Page content
it appears again and again.
I didn't make any blog post on the Blog dedicate section.
Please let us know how to fix this!
Thanks in advance, kind regards, R.

Hello Support Team, I do have the same problem. I keep on remove the Blog button from the Menu, but evrytime I update or change the Page content it appears again and again. I didn't make any blog post on the Blog dedicate section. Please let us know how to fix this! Thanks in advance, kind regards, R.
Support Team
Support Team posted this 15 September 2023

Hi, Willem,

We hope that this issue will be fixed soon. Thank you for your patience.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Willem, We hope that this issue will be fixed soon. Thank you for your patience. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
sterken
11 Posts
sterken posted this 15 September 2023

Same problem here as well!!

Same problem here as well!!
Support Team
Support Team posted this 08 September 2023

Hi, Frankie,

Our developers are currently investigating this issue, and we hope that it will be fixed soon.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Frankie, Our developers are currently investigating this issue, and we hope that it will be fixed soon. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
softpup94
1 Posts
softpup94 posted this 07 September 2023

I am also experiencing this bug!

I am also experiencing this bug!
Support Team
Support Team posted this 05 September 2023

Hi, Richard,

You're welcome! Please let us know if you need our further assistance.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Richard, You're welcome! Please let us know if you need our further assistance. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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