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Suddenly a page for "BLOG" appears in our menu

phillips.rick
12 Posts
phillips.rick posted this 05 September 2023
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We use NicePage for our website. When I updated the software, NicePage added a "BLOG" page to the menu item. We don't have a blog page and I didn't add with. I can erase it by editing the menu, but when I restart the program the "BLOG" page reappears again. Saving the page without "BLOG" on the menu does nothing. See attached picture. Please advise.

We use NicePage for our website. When I updated the software, NicePage added a "BLOG" page to the menu item. We don't have a blog page and I didn't add with. I can erase it by editing the menu, but when I restart the program the "BLOG" page reappears again. Saving the page without "BLOG" on the menu does nothing. See attached picture. Please advise.
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Hamish MacDonald
6 Posts
Hamish MacDonald posted this 15 October 2023

Same behaviour with the 'Store' menu item.

If you manually delete it and upload, it's fine, but then it regenerates when you switch to editing another page.

Same behaviour with the 'Store' menu item. If you manually delete it and upload, it's fine, but then it regenerates when you switch to editing another page.
phillips.rick
12 Posts
phillips.rick posted this 17 October 2023

I just downloaded the new version out today, and I am astounded to see that this bug has STILL not been fixed. I would think that before adding a bunch of new features the developers would want to make sure that the features they have are working properly. This has been a huge inconvenience, and if we're forced to abandon ship, we'll be sure to let as many people as we can know exactly why we were forced to do so. At the very least we should have a timetable for when this issue will be addressed.

Totally unacceptable.

I just downloaded the new version out today, and I am astounded to see that this bug has STILL not been fixed. I would think that before adding a bunch of new features the developers would want to make sure that the features they have are working properly. This has been a huge inconvenience, and if we're forced to abandon ship, we'll be sure to let as many people as we can know exactly why we were forced to do so. At the very least we should have a timetable for when this issue will be addressed. Totally unacceptable.
Support Team
Support Team posted this 17 October 2023

Hello,

This issue should be fixed in one of the future Nicepage updates.
We apologize for the inconvenience.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello, This issue should be fixed in one of the future Nicepage updates. We apologize for the inconvenience. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
keith2152
17 Posts
keith2152 posted this 02 November 2023

Hi I have the same issue, I'm surprised this issue is taking so long to resolve!!

Hi I have the same issue, I'm surprised this issue is taking so long to resolve!!
Support Team
Support Team posted this 03 November 2023

Hi Richard,

This issue is already fixed in the latest Nicepage v. 5.21.3.
Please install it from this https://nicepage.com/User/app/downloads page and check on your side.

Sorry for the inconvenience.

Let us know if you need any further assistance.

..................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Richard, This issue is already fixed in the latest Nicepage v. 5.21.3. Please install it from this https://nicepage.com/User/app/downloads page and check on your side. Sorry for the inconvenience. Let us know if you need any further assistance. .................................................. Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 03 November 2023 by Support Team

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