Errors in Joomla

58 Posts

trenton_hunt2 posted this 24 May 2019

The Nicepage editor is great. But I'm going through hell to get the Joomla Plugin to save any edits.

I'm already aware of the mod_security conflict and I'm going back and forth with my web host as the try to resolve the conflict for me so that Nicepage will work.

My question: Is there anything Nicepage creators can do on their end to minimize or eliminate this issue with the plugin inside Joomla and Wordpress?

wordpress joomla error mod_security cms

Vote to pay developers attention to this features or issue.

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161 Posts

Giumarr posted this 24 May 2019

My suggestion is to use a compatible hosting.
In italy i don't have problem, tested whit very low price shared hosting (15€ year, 22€ year)
Aruba.it or https://www.tophost.it/

i found only one other hosting incompatible in saves, and this issue is solved in 5 minutes by expetion in mod security apache

If you have rs firewall try add exeption for com_nicepage

58 Posts

trenton_hunt2 posted this 25 May 2019

My webhost did the necessary things on their end which resolved the problem. It would just be nice if there was a way to avoid the hassle altogether as sometimes there can be delays which cause the fix to take much longer than it should, which is what happened to me.

Support Team posted this 27 May 2019

Hi John,

My question: Is there anything Nicepage creators can do on their end to minimize or eliminate this issue with the plugin inside Joomla and Wordpress?

Unfortunately, we can nothing do do with it from our side. Usually, security extensions are designed with the aim of not giving an opportunity to do what they want to suspicious components. Unfortunately, sometimes it causes problems with legitimate requests sent by plugins like Nicepage which does not do anything bad.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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58 Posts

trenton_hunt2 posted this 28 May 2019

Understood. Thanks, Olivia.

Support Team posted this 28 May 2019

Hi John,

You are welcome. Feel free to contact us with any other questions you may have.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

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