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Menu Error

marabeeindia
2 Posts
marabeeindia posted this 27 January 2023
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Our menu shows the following error :while open the site.

{"container_class":"u-align-left u-menu u-menu-one-level u-offcanvas u-menu-1","menu_class":"u-custom-font u-font-oswald u-nav u-spacing-2 u-unstyled u-nav-1","item_class":"u-nav-item","link_class":"u-border-2 u-border-active-custom-color-6 u-border-hover-grey-40 u-button-style u-nav-link u-text-active-grey-90 u-text-grey-90 u-text-hover-grey-90","link_style":"padding: 10px 20px;","submenu_class":"u-h-spacing-20 u-nav u-unstyled u-v-spacing-10 u-nav-2","submenu_item_class":"u-nav-item","submenu_link_class":"u-button-style u-nav-link u-white","submenu_link_style":"","r_menu_class":"u-align-center u-custom-font u-nav u-popupmenu-items u-spacing-6 u-text-active-custom-color-6 u-text-hover-custom-color-4 u-text-palette-2-dark-3 u-unstyled u-nav-3","r_item_class":"u-nav-item","r_link_class":"u-button-style u-nav-link","r_link_style":"","r_submenu_class":"u-h-spacing-20 u-nav u-unstyled u-v-spacing-10 u-nav-4","r_submenu_item_class":"u-nav-item","r_submenu_link_class":"u-button-style u-nav-link","r_submenu_link_style":"","theme_location":"primary-navigation-1","menuInfo":{"id":"primary-navigation-1","name":"Primary Navigation"},"is_mega_menu":false,"mega_menu":{}}

Our menu shows the following error :while open the site. {"container_class":"u-align-left u-menu u-menu-one-level u-offcanvas u-menu-1","menu_class":"u-custom-font u-font-oswald u-nav u-spacing-2 u-unstyled u-nav-1","item_class":"u-nav-item","link_class":"u-border-2 u-border-active-custom-color-6 u-border-hover-grey-40 u-button-style u-nav-link u-text-active-grey-90 u-text-grey-90 u-text-hover-grey-90","link_style":"padding: 10px 20px;","submenu_class":"u-h-spacing-20 u-nav u-unstyled u-v-spacing-10 u-nav-2","submenu_item_class":"u-nav-item","submenu_link_class":"u-button-style u-nav-link u-white","submenu_link_style":"","r_menu_class":"u-align-center u-custom-font u-nav u-popupmenu-items u-spacing-6 u-text-active-custom-color-6 u-text-hover-custom-color-4 u-text-palette-2-dark-3 u-unstyled u-nav-3","r_item_class":"u-nav-item","r_link_class":"u-button-style u-nav-link","r_link_style":"","r_submenu_class":"u-h-spacing-20 u-nav u-unstyled u-v-spacing-10 u-nav-4","r_submenu_item_class":"u-nav-item","r_submenu_link_class":"u-button-style u-nav-link","r_submenu_link_style":"","theme_location":"primary-navigation-1","menuInfo":{"id":"primary-navigation-1","name":"Primary Navigation"},"is_mega_menu":false,"mega_menu":{}}
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26 Replies
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Support Team
Support Team posted this 02 February 2023

Hi,

Sorry for the inconvenience.

Our developers have fixed the issue.
1. If the plugin version is lower or higher than 5.4.0, it is enough to resave the Nicepage Page in plugin Editor.
2. If version 5.4.0, please update the Nicepage plugin to version 5.4.4 or downgrade it https://nicepage.com/User/app/downloads.
If the problem persists, please resave the page.

The same should be done for white label plugins that are updated by exporting from the Desktop application only.

If you still have any difficulties, please created private cases https://nicepage.com/Forum/Topic/Create and provide temporary access to the WP admin panel.
We will do our best to help you solve this problem.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Sorry for the inconvenience. Our developers have fixed the issue. 1. If the plugin version is lower or higher than 5.4.0, it is enough to resave the Nicepage Page in plugin Editor. 2. If version 5.4.0, please update the Nicepage plugin to version **5.4.4** or downgrade it https://nicepage.com/User/app/downloads. If the problem persists, please resave the page. The same should be done for white label plugins that are updated by exporting from the Desktop application only. If you still have any difficulties, please created private cases https://nicepage.com/Forum/Topic/Create and provide temporary access to the WP admin panel. We will do our best to help you solve this problem. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
baysidedigitalcreative
5 Posts
baysidedigitalcreative posted this 31 January 2023

just redid the text fields

just redid the text fields

Last edited 01 February 2023 by baysidedigitalcreative

alex88807
15 Posts
alex88807 posted this 30 January 2023

Опять ошибка вылезла. Версия 5.0.4 Что делать, Куда смотреть ?

{"container_class":"u-menu u-menu-dropdown u-offcanvas u-menu-1","menu_class":"u-nav u-spacing-30 u-unstyled u-nav-1","item_class":"u-nav-item","link_class":"u-border-2 u-border-active-palette-1-base u-border-hover-palette-1-base u-border-no-left u-border-no-right u-border-no-top u-button-style u-nav-link u-text-active-palette-1-base u-text-grey-90 u-text-hover-grey-90","link_style":"padding: 10px 0px;","submenu_class":"u-h-spacing-20 u-nav u-unstyled u-v-spacing-10 u-nav-2","submenu_item_class":"u-nav-item","submenu_link_class":"u-button-style u-nav-link u-white","submenu_link_style":"","r_menu_class":"u-align-center u-nav u-popupmenu-items u-unstyled u-nav-3","r_item_class":"u-nav-item","r_link_class":"u-button-style u-nav-link","r_link_style":"","r_submenu_class":"u-h-spacing-20 u-nav u-unstyled u-v-spacing-10 u-nav-4","r_submenu_item_class":"u-nav-item","r_submenu_link_class":"u-button-style u-nav-link","r_submenu_link_style":"","theme_location":"МЕНЮ","menuInfo":{"id":"МЕНЮ","name":"МЕНЮ"},"is_mega_menu":false,"mega_menu":{}}

Опять ошибка вылезла. Версия 5.0.4 Что делать, Куда смотреть ? {"container_class":"u-menu u-menu-dropdown u-offcanvas u-menu-1","menu_class":"u-nav u-spacing-30 u-unstyled u-nav-1","item_class":"u-nav-item","link_class":"u-border-2 u-border-active-palette-1-base u-border-hover-palette-1-base u-border-no-left u-border-no-right u-border-no-top u-button-style u-nav-link u-text-active-palette-1-base u-text-grey-90 u-text-hover-grey-90","link_style":"padding: 10px 0px;","submenu_class":"u-h-spacing-20 u-nav u-unstyled u-v-spacing-10 u-nav-2","submenu_item_class":"u-nav-item","submenu_link_class":"u-button-style u-nav-link u-white","submenu_link_style":"","r_menu_class":"u-align-center u-nav u-popupmenu-items u-unstyled u-nav-3","r_item_class":"u-nav-item","r_link_class":"u-button-style u-nav-link","r_link_style":"","r_submenu_class":"u-h-spacing-20 u-nav u-unstyled u-v-spacing-10 u-nav-4","r_submenu_item_class":"u-nav-item","r_submenu_link_class":"u-button-style u-nav-link","r_submenu_link_style":"","theme_location":"МЕНЮ","menuInfo":{"id":"МЕНЮ","name":"МЕНЮ"},"is_mega_menu":false,"mega_menu":{}}
Support Team
Support Team posted this 30 January 2023

Hi,

For the White Label plug-ins you will need to export the new plug-inversion from the desktop application, the update for the desktop application to the 5.4 version would be available soon. Then you need to install the latest plug-in version, open any page for editing, resave it and if this does not help, clear your site cache.
Our developers are working on this problem as it is related to the export servers and after they finish you would not need to update the plug-in, just resave some page on the site within the plugin and clear site cache if needed.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, For the White Label plug-ins you will need to export the new plug-inversion from the desktop application, the update for the desktop application to the 5.4 version would be available soon. Then you need to install the latest plug-in version, open any page for editing, resave it and if this does not help, clear your site cache. Our developers are working on this problem as it is related to the export servers and after they finish you would not need to update the plug-in, just resave some page on the site within the plugin and clear site cache if needed. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
jh1478963
15 Posts
jh1478963 posted this 28 January 2023

I just opened the cms and opened the start page, which I then saved again, as I do when I have modified that page.
And everything works for me again.

Hope it works for everyone else too.

I just opened the cms and opened the start page, which I then saved again, as I do when I have modified that page. And everything works for me again. Hope it works for everyone else too.

Last edited 29 January 2023 by jh1478963

ajscott2219
4 Posts
ajscott2219 posted this 28 January 2023

Please update the Nicepage plugin to the 5.4.0 version https://nicepage.com/User/app/downloads and resave any Nicepage page in the plugin Editor.
This should fix the issue.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Will this fix work for whitelabel? As I have paid for whitelabeling...and is there an Windows App update?

Thanks

The update is not working correctly either

sub menus are not being displayed after leaving the home page

footers are not being updated across all pages....

Have updated to 5.4.0 and still not working! - menus are not being updates, footers are not being updated!

So many bugs what is going on?

> > > > Please update the Nicepage plugin to the **5.4.0** version https://nicepage.com/User/app/downloads **and** resave any Nicepage page in the plugin Editor. > > This should fix the issue. > > > > > > > > ................................................... > > Sincerely, > > Susanna I. > > Nicepage Support Team > > > > Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 > > Follow us on Facebook: http://facebook.com/nicepageapp > > Will this fix work for whitelabel? As I have paid for whitelabeling...and is there an Windows App update? > > Thanks > The update is not working correctly either > > sub menus are not being displayed after leaving the home page > > footers are not being updated across all pages.... Have updated to 5.4.0 and still not working! - menus are not being updates, footers are not being updated! So many bugs what is going on?
alex88807
15 Posts
alex88807 posted this 28 January 2023

Тоже вопрос. Как обновить плагин, если он у меня называется подругому ?

Тоже вопрос. Как обновить плагин, если он у меня называется подругому ?
baysidedigitalcreative
5 Posts
baysidedigitalcreative posted this 28 January 2023

the background colours for tables are also not working anymore, header and footer needs to be manually updated on every page... quite a few bugs happening

the background colours for tables are also not working anymore, header and footer needs to be manually updated on every page... quite a few bugs happening
mamilejosdecasa
2 Posts
mamilejosdecasa posted this 28 January 2023

I update to the new version and the menu problem was corrected but now I am having problems with header and footers not been updated and the home page not coming correctly.

I update to the new version and the menu problem was corrected but now I am having problems with header and footers not been updated and the home page not coming correctly.
baysidedigitalcreative
5 Posts
baysidedigitalcreative posted this 28 January 2023

Please update the Nicepage plugin to the 5.4.0 version https://nicepage.com/User/app/downloads and resave any Nicepage page in the plugin Editor.
This should fix the issue.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Will this fix work for whitelabel? As I have paid for whitelabeling...and is there an Windows App update?

Thanks

> > Please update the Nicepage plugin to the **5.4.0** version https://nicepage.com/User/app/downloads **and** resave any Nicepage page in the plugin Editor. > This should fix the issue. > > > > ................................................... > Sincerely, > Susanna I. > Nicepage Support Team > > Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 > Follow us on Facebook: http://facebook.com/nicepageapp Will this fix work for whitelabel? As I have paid for whitelabeling...and is there an Windows App update? Thanks
ajscott2219
4 Posts
ajscott2219 posted this 27 January 2023

The update is not working correctly either

sub menus are not being displayed after leaving the home page

footers are not being updated across all pages....

The update is not working correctly either sub menus are not being displayed after leaving the home page footers are not being updated across all pages....
filip.filipovic
9 Posts
filip.filipovic posted this 27 January 2023

thank you. defect removed

thank you. defect removed
Support Team
Support Team posted this 27 January 2023

Please update the Nicepage plugin to the 5.4.0 version https://nicepage.com/User/app/downloads and resave any Nicepage page in the plugin Editor.
This should fix the issue.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Please update the Nicepage plugin to the **5.4.0** version https://nicepage.com/User/app/downloads **and** resave any Nicepage page in the plugin Editor. This should fix the issue. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Support Team
Support Team posted this 27 January 2023

Hi,

We see the issue. Our developers will fix it as soon as possible.
We'll let you know when a fix is available.

Sorry for the inconvenience.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, We see the issue. Our developers will fix it as soon as possible. We'll let you know when a fix is available. Sorry for the inconvenience. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
alex88807
15 Posts
alex88807 posted this 27 January 2023

Обновился на другом сайте до 5.4.0 - меню сломалось! До этого работало

Обновился на другом сайте до 5.4.0 - меню сломалось! До этого работало
ajanszaren
6 Posts
ajanszaren posted this 27 January 2023

5.4.0 a güncellemen gerekiyor

5.4.0 a güncellemen gerekiyor
alex88807
15 Posts
alex88807 posted this 27 January 2023

У меня версия 5.3.6 ошибка так и висит

У меня версия 5.3.6 ошибка так и висит
ajanszaren
6 Posts
ajanszaren posted this 27 January 2023

Upgrade your Nicepage version to the latest version. The problem will be fixed :)

Upgrade your Nicepage version to the latest version. The problem will be fixed :)
filip.filipovic
9 Posts
filip.filipovic posted this 27 January 2023

all the sizes of the defined fonts in the theme were also messed up for me

all the sizes of the defined fonts in the theme were also messed up for me
ajanszaren
6 Posts
ajanszaren posted this 27 January 2023

I have the same problem. appeared 60 minutes ago today, help!

I have the same problem. appeared 60 minutes ago today, help!
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