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I have an problem

vacelife.lizzy
2 Posts
vacelife.lizzy posted this 12 February 2022
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If i start Nicepage i only have an White screen with the Message "Loading..."

If i start Nicepage i only have an White screen with the Message "Loading..."
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Support Team
Support Team posted this 17 February 2022

Hi Vacelife,

Please try reinstalling the application. Before that, find the folder with your Desktop Projects and make a backup just in case, save the folder in a safe place.
By default, this is the /Documents/Nicepage folder.
The path and folder name are set under the Profile >> Preferences in the Desktop app.
If you didn't change anything here, then it should be on the local drive (/Documents/Nicepage folder).

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Vacelife, Please try reinstalling the application. Before that, find the folder with your Desktop Projects and make a backup just in case, save the folder in a safe place. By default, this is the */Documents/Nicepage* folder. The path and folder name are set under the *Profile >> Preferences* in the Desktop app. If you didn't change anything here, then it should be on the local drive (*/Documents/Nicepage* folder). ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
vacelife.lizzy
2 Posts
vacelife.lizzy posted this 16 February 2022

When I start Nicepage I have an Whitescreen https://prnt.sc/26x9bj2 and it´s not Going away.

When I start Nicepage I have an Whitescreen https://prnt.sc/26x9bj2 and it´s not Going away.
Support Team
Support Team posted this 12 February 2022

Hello Vacelife,

Could you please describe for us step by step what actions were made before an error occurred?

...................................................
Sincerely,
Negat Veri
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Vacelife, Could you please describe for us step by step what actions were made before an error occurred? ................................................... Sincerely, Negat Veri Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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