I have an problem - Nicepage Forum

Support Team posted this 12 February 2022

Hello Vacelife,

Could you please describe for us step by step what actions were made before an error occurred?

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Sincerely,
Negat Veri
Nicepage Support Team

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2 Posts

vacelife.lizzy posted this 16 February 2022

When I start Nicepage I have an Whitescreen https://prnt.sc/26x9bj2 and it´s not Going away.

Support Team posted this 17 February 2022

Hi Vacelife,

Please try reinstalling the application. Before that, find the folder with your Desktop Projects and make a backup just in case, save the folder in a safe place.
By default, this is the /Documents/Nicepage folder.
The path and folder name are set under the Profile >> Preferences in the Desktop app.
If you didn't change anything here, then it should be on the local drive (/Documents/Nicepage folder).

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Sincerely,
Susanna I.
Nicepage Support Team

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