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Error if add a block from my library in Upload resources

merlin.magicus
5 Posts
merlin.magicus posted this 12 February 2022
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Hi.

I usually use the bookmark library to store blocks that are common between different pages. The problem comes when that block has an image. The block is imported, but it stays forever in "Upload resources" when there is only one icon in the block.
In addition, as far as I can see, the images are not shared between the different blocks, so it ends up generating copies of the same image for each of the pages where I insert the block.
Is there any solution for this strange behaviour?

Regards

Hi. I usually use the bookmark library to store blocks that are common between different pages. The problem comes when that block has an image. The block is imported, but it stays forever in "Upload resources" when there is only one icon in the block. In addition, as far as I can see, the images are not shared between the different blocks, so it ends up generating copies of the same image for each of the pages where I insert the block. Is there any solution for this strange behaviour? Regards

Last edited 12 February 2022 by merlin.magicus

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Support Team
Support Team posted this 15 February 2022

Hi Jorge,

We reproduced the issue with the icon this way and asked our developers to investigate it.
Please let us know if you have any further questions.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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Hi Jorge, We reproduced the issue with the icon this way and asked our developers to investigate it. Please let us know if you have any further questions. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
merlin.magicus
5 Posts
merlin.magicus posted this 14 February 2022

Hello Olivia.

If I use the import block option, the block is imported correctly and the icon is seen without problems. If once imported, I add it to the library and then add the block from the library, it is added, but the icon image is not visible. I attach the exported block for your reference.

Thanks in advance for your help.

Best regards,

Hello Olivia. If I use the import block option, the block is imported correctly and the icon is seen without problems. If once imported, I add it to the library and then add the block from the library, it is added, but the icon image is not visible. I attach the exported block for your reference. Thanks in advance for your help. Best regards,
Support Team
Support Team posted this 14 February 2022

Hi Jorge,

I successfully imported this block on my side. Please find the attached exported block. Does the issue continue with this block?

...................................................
Sincerely,
Olivia
Nicepage Support Team

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Hi Jorge, I successfully imported this block on my side. Please find the attached exported block. Does the issue continue with this block? ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
merlin.magicus
5 Posts
merlin.magicus posted this 14 February 2022

Hello Hella.

I attach a video with the behavior I have described in the issue. I am also attaching the information you requested. The block in question has only one icon (copyright) so it should not take too long to copy.
Regarding what you say about the images, the most convenient to avoid having many repeated images is to reuse the same between equal blocks and if when you delete a block that image is already used it should not be deleted. But I understand that this is more my own preference. I do not like to fill the hosting space with images that do not contribute anything (they are the same and repeated) and only take up space.

Best Regards,

Hello Hella. I attach a video with the behavior I have described in the issue. I am also attaching the information you requested. The block in question has only one icon (copyright) so it should not take too long to copy. Regarding what you say about the images, the most convenient to avoid having many repeated images is to reuse the same between equal blocks and if when you delete a block that image is already used it should not be deleted. But I understand that this is more my own preference. I do not like to fill the hosting space with images that do not contribute anything (they are the same and repeated) and only take up space. Best Regards,
Support Team
Support Team posted this 14 February 2022

Hi Jorge,

I cannot reproduce the issue on my end. Please attach your project and also export the block from your library. A screenshot of the issue would be also helpful.

In addition, as far as I can see, the images are not shared between the different blocks

Yes, images are not shared, they should be saved for each block so they won't depend on other locations where you might delete the block with the image and it will disappear from all blocks.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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Hi Jorge, I cannot reproduce the issue on my end. Please attach your project and also export the block from your library. A screenshot of the issue would be also helpful. >In addition, as far as I can see, the images are not shared between the different blocks Yes, images are not shared, they should be saved for each block so they won't depend on other locations where you might delete the block with the image and it will disappear from all blocks. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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