shortcode

slimisworkin
5 Posts
slimisworkin posted this 18 January 2019

Hi

I am having issues making the shortcode for many plugins work.

Specifically, woo commerce. I know I can not edit woocommerce directly but I do need to be able to add working shortcodes

Hi I am having issues making the shortcode for many plugins work. Specifically, woo commerce. I know I can not edit woocommerce directly but I do need to be able to add working shortcodes
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Support Team
Support Team posted this 18 January 2019

Hi Richard,

You mean that you add some WooCommerce shortcode into the Nicepage content and it does not work? Make sure that you add a shortcode using the Shortcode control.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi Richard, You mean that you add some WooCommerce shortcode into the Nicepage content and it does not work? Make sure that you add a shortcode using the Shortcode control. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
slimisworkin
5 Posts
slimisworkin posted this 18 January 2019

Hi

Yes and I have added it properly I believe. I have added an attachment to show what I have done

Hi Yes and I have added it properly I believe. I have added an attachment to show what I have done
Support Team
Support Team posted this 18 January 2019

Hi Richard,

Do you see product categories if you make a preview of the page? Nicepage editor does not render shortcodes.
...................................................
Sincerely,
Olivia
Nicepage Support Team

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Hi Richard, Do you see product categories if you make a preview of the page? Nicepage editor does not render shortcodes. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
slimisworkin
5 Posts
slimisworkin posted this 18 January 2019

I am not sure I understand?

I am not sure I understand?
Support Team posted this 19 January 2019

Hi Richard,

Simply click on the Preview option on the top right side of the nicepage Editor window.
Do you see product categories? You can attach a screenshot of what you see in Quick Preview.
...................................................
Sincerely,
Elena
Nicepage Support Team

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Hi Richard, Simply click on the **Preview** option on the top right side of the nicepage Editor window. Do you see product categories? You can attach a screenshot of what you see in Quick Preview. ................................................... Sincerely, Elena Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 20 January 2019 by Support Team

slimisworkin
5 Posts
slimisworkin posted this 21 January 2019

It seems to have worked lol

Sorry for wasting your time and thanks for the help

It seems to have worked lol Sorry for wasting your time and thanks for the help
Support Team
Support Team posted this 22 January 2019

Hi,

You're welcome.
Please let us know if you have any further questions.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, You're welcome. Please let us know if you have any further questions. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
king
8 Posts
king posted this 24 January 2019

Dear Support Team -

These forums are nice...but it would really help if YOU gave detailed instructions when people ask a specific question. You give GENERAL answers that do not explain anything. I have seen many questions that people have asked that I too - dont know about and you simply give a one word/ basic answer. What would help ALL USERS would be if you showed how things are actually done (showing the steps and where to find things) rather than just say a term or a word.

For example: this is your answer from another users question... "Make sure that you add a shortcode using the Shortcode control. " You really should SHOW people how to do it, not just say to use "Shortcode control". That does nothing for someone who may not even know what you mean by that.

If you would be VERY descriptive and actually show the steps FROM THE START - that would be more helpful for the end user and would definitely have less back and forth with messages/ further questions !

Thanks

Dear Support Team - These forums are nice...but it would really help if YOU gave detailed instructions when people ask a specific question. You give GENERAL answers that do not explain anything. I have seen many questions that people have asked that I too - dont know about and you simply give a one word/ basic answer. What would help ALL USERS would be if you showed how things are actually done (showing the steps and where to find things) rather than just say a term or a word. For example: this is your answer from another users question... *"Make sure that you add a shortcode using the Shortcode control. "* You really should SHOW people how to do it, not just say to use "Shortcode control". That does nothing for someone who may not even know what you mean by that. If you would be VERY descriptive and actually show the steps FROM THE START - that would be more helpful for the end user and would definitely have less back and forth with messages/ further questions ! Thanks

Last edited 24 January 2019 by king

Support Team
Support Team posted this 24 January 2019

Hi,

Thanks for your input. We'll consider your point. We do have detailed instructions for some areas in our documentation and for some simple issues we can provide such instructions as above. Like if the person is asking about inserting a shortcode, then probably he has worked with shortcodes before and opening the Add button on the top he would find the Shortcode control. In any case, when the question is not simple we provide the detailed instruction with the screenshots. And if the initial instruction is not enough we are glad to provide more precise step-by-step guide if needed. But it is not necessary all the time.
So please feel free to let us know what instructions you want to see more detailed.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Thanks for your input. We'll consider your point. We do have detailed instructions for some areas in our documentation and for some simple issues we can provide such instructions as above. Like if the person is asking about inserting a shortcode, then probably he has worked with shortcodes before and opening the Add button on the top he would find the Shortcode control. In any case, when the question is not simple we provide the detailed instruction with the screenshots. And if the initial instruction is not enough we are glad to provide more precise step-by-step guide if needed. But it is not necessary all the time. So please feel free to let us know what instructions you want to see more detailed. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
king
8 Posts
king posted this 1 weeks ago

Actually I have a problem with just what you're saying. I do know what to do with shortcodes. I added a shortcode by clicking the PLUS SIGN on top >POSITION AND SHORTCODE > SHORTCODE and nothing worked. I tried various ways and couldnt get it to work. It should be simple and work but it didnt.

Its for a FORM made with a paid 123formBuilder.com account. I eventually had to add an HMTL block and change the code to make it work. Very frustrating and unnecessary since your shortcode control should have worked from the beginning.

It would be great to know what the issue is so next time I can do do it the way its supposed to work.

Thanks

**See attachments

Actually I have a problem with just what you're saying. I do know what to do with shortcodes. I added a shortcode by clicking the PLUS SIGN on top >POSITION AND SHORTCODE > SHORTCODE and nothing worked. I tried various ways and couldnt get it to work. It should be simple and work but it didnt. Its for a FORM made with a paid 123formBuilder.com account. I eventually had to add an HMTL block and change the code to make it work. Very frustrating and unnecessary since your shortcode control should have worked from the beginning. It would be great to know what the issue is so next time I can do do it the way its supposed to work. Thanks **See attachments
Support Team
Support Team posted this 1 weeks ago

Hi,

You have the separate case regarding the issue with the shortcode and we are communicating with you in that case. Please respond to that ticket so we could investigate it further.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, You have the separate case regarding the issue with the shortcode and we are communicating with you in that case. Please respond to that ticket so we could investigate it further. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
king
8 Posts
king posted this 5 days ago

Hella,

You didnt answer here and you didn't there either. Why not just tell me ?

I also never got notification about this message ! I cant seem to get any shortcode to work. Perhaps im just doing some wrong/ not doing all the proper steps ?! Your instructions are very vague.

Also, I figured perhaps someone else would answer as this is a FORUM and anyone can answer q question or maybe someone else has the same issue. So there's nothing wrong with listing a question in 2 places until I get a correct answer/ solution.

You actually spent time to write a response but didnt even answer the question- so isnt that a complete waste of my time ? It gets very frustrating when your product does not work (or Im not doing all the correct steps to make it work) and I cant seem to get you guys to repsond.

Hella, You didnt answer here and you didn't there either. Why not just tell me ? I also never got notification about this message ! I cant seem to get any shortcode to work. Perhaps im just doing some wrong/ not doing all the proper steps ?! Your instructions are very vague. Also, I figured perhaps someone else would answer as this is a FORUM and anyone can answer q question or maybe someone else has the same issue. So there's nothing wrong with listing a question in 2 places until I get a correct answer/ solution. You actually spent time to write a response but didnt even answer the question- so isnt that a complete waste of my time ? It gets very frustrating when your product does not work (or Im not doing all the correct steps to make it work) and I cant seem to get you guys to repsond.

Last edited 5 days ago by king

king
8 Posts
king posted this 5 days ago

You didnt answer here and you didn't there either. Why not just tell me ?

I also never got notification about this message ! I cant seem to get any shortcode to work. Perhaps im just doing some wrong/ not doing all the proper steps ?! Your instructions are very vague.

Also, I figured perhaps someone else would answer as this is a FORUM and anyone can answer q question or maybe someone else has the same issue. So there's nothing wrong with listing a question in 2 places until I get a correct answer/ solution.

You actually spent time to write a response but didnt even answer the question- so isnt that a complete waste of my time ? It gets very frustrating when your product does not work (or Im not doing all the correct steps to make it work) and I cant seem to get you guys to repsond

Hi,

You have the separate case regarding the issue with the shortcode and we are communicating with you in that case. Please respond to that ticket so we could investigate it further.

..Hella,
..................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

You didnt answer here and you didn't there either. Why not just tell me ? I also never got notification about this message ! I cant seem to get any shortcode to work. Perhaps im just doing some wrong/ not doing all the proper steps ?! Your instructions are very vague. Also, I figured perhaps someone else would answer as this is a FORUM and anyone can answer q question or maybe someone else has the same issue. So there's nothing wrong with listing a question in 2 places until I get a correct answer/ solution. You actually spent time to write a response but didnt even answer the question- so isnt that a complete waste of my time ? It gets very frustrating when your product does not work (or Im not doing all the correct steps to make it work) and I cant seem to get you guys to repsond > Hi, > > You have the separate case regarding the issue with the shortcode and we are communicating with you in that case. Please respond to that ticket so we could investigate it further. > > ..Hella, .................................................. > Sincerely, > Hella > Nicepage Support Team > > Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 > Follow us on Facebook: http://facebook.com/nicepageapp
Support Team
Support Team posted this 4 days ago

Hi King,

We already answered you in your private topic about this. Usually, we respond within 1-2 business.
In 90% shortcodes work ok in the Shortcodes control. For example, woocommerce shortcodes. But the rest 10% shortcodes may have problems. It looks like your form plugin is one of them. Our developers will investigate this issue, and we'll let you know the result.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi King, We already answered you in your private topic about this. Usually, we respond within 1-2 business. In 90% shortcodes work ok in the Shortcodes control. For example, woocommerce shortcodes. But the rest 10% shortcodes may have problems. It looks like your form plugin is one of them. Our developers will investigate this issue, and we'll let you know the result. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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