Nicepage app does not open on my Mac

khanuk
6 Posts
khanuk posted this 2 weeks ago

Hi,
I have installed the latest nicepage app on my Mac and it open fine first time bit now suddenly it does not open any more. there is no error/message. Can you please advice me how can i open this app on my Mac?

Hi, I have installed the latest nicepage app on my Mac and it open fine first time bit now suddenly it does not open any more. there is no error/message. Can you please advice me how can i open this app on my Mac?
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Support Team
Support Team posted this 2 weeks ago

Muhammad,

It seems that application has hanged up. Please check in Activity Monitor if Nicepage is still running: open Applications - Utilities - Activity Monitor. In the search field type Nicapage and press Enter. If Nicepage is running, select the line and click Quit process button in the upper left corner. After that try to start Nicepage again.

ActMon.png

...................................................
Sincerely,
Elena
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Muhammad, It seems that application has hanged up. Please check in Activity Monitor if Nicepage is still running: open Applications - Utilities - Activity Monitor. In the search field type Nicapage and press Enter. If Nicepage is running, select the line and click Quit process button in the upper left corner. After that try to start Nicepage again.!ActMon.png! ................................................... Sincerely, Elena Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
khanuk
6 Posts
khanuk posted this 1 weeks ago

i have tried the above and still does not run

i have tried the above and still does not run
khanuk
6 Posts
khanuk posted this 1 weeks ago

please have a look at this video for the above issue: https://drive.google.com/file/d/1d7FT5f8PfxA3KZgWQuLtvfBBkRBgrSxr/view

please have a look at this video for the above issue: https://drive.google.com/file/d/1d7FT5f8PfxA3KZgWQuLtvfBBkRBgrSxr/view
Support Team
Support Team posted this 6 days ago

Hi Muhammad,

Could you please right click on the Nicepage shortcut in the Dock and click Show all Windows. Does it show any windows?

show.png

If the issue continues, please find the /Documents/Nicepage folder and rename it. Then start Nicepage Desktop and try reproducing the issue. If everything is ok, please compress the renamed /Nicepage folder and attach it to this topic. This is the folder with your Nicepage website. It is possible that one of them is causing this issue.

...................................................
Sincerely,
Elena
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Muhammad, Could you please right click on the Nicepage shortcut in the Dock and click Show all Windows. Does it show any windows? !show.png! If the issue continues, please find the */Documents/Nicepage* folder and rename it. Then start Nicepage Desktop and try reproducing the issue. If everything is ok, please compress the renamed */Nicepage* folder and attach it to this topic. This is the folder with your Nicepage website. It is possible that one of them is causing this issue. ................................................... Sincerely, Elena Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 6 days ago by Support Team

khanuk
6 Posts
khanuk posted this 5 days ago

I have tried your above suggestions but still didn't work so now I am attaching the compress NicePage folder as you requested. Can you please get back to me soon, it is urgent. its been a few days I cannot use the application.

I have tried your above suggestions but still didn't work so now I am attaching the compress NicePage folder as you requested. Can you please get back to me soon, it is urgent. its been a few days I cannot use the application.
Support Team
Support Team posted this 4 days ago

Hi Muhammad,

Could you please try to remove the /Users/*username*/Library/Application Support/Nicepage folder. If that also does not help, let us know.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Muhammad, Could you please try to remove the `/Users/*username*/Library/Application Support/Nicepage` folder. If that also does not help, let us know. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
khanuk
6 Posts
khanuk posted this 4 days ago

still same problem :(

still same problem :(
Support Team
Support Team posted this 10 hours ago

Muhammad,

Can you please try these versions of Nicepage and tell us any of them works for you?

https://nicepage.com/downloads/Nicepage-1.0.168.dmg
https://nicepage.com/downloads/Nicepage-1.0.165.dmg
https://nicepage.com/downloads/Nicepage-1.0.151.dmg

Please rename the:

/Documents/Nicepage
/Users/username/Library/Application Support/Nicepage

Directories before each test.

...................................................
Sincerely,
Chris
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Muhammad, Can you please try these versions of Nicepage and tell us any of them works for you? https://nicepage.com/downloads/Nicepage-1.0.168.dmg https://nicepage.com/downloads/Nicepage-1.0.165.dmg https://nicepage.com/downloads/Nicepage-1.0.151.dmg Please rename the: /Documents/Nicepage /Users/*username*/Library/Application Support/Nicepage Directories before each test. ................................................... Sincerely, Chris Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
khanuk
6 Posts
khanuk posted this 10 hours ago

the first version 1.0.168 works. thank you

the first version 1.0.168 works. thank you
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