Hi,
I have installed the latest nicepage app on my Mac and it open fine first time bit now suddenly it does not open any more. there is no error/message. Can you please advice me how can i open this app on my Mac?
Hi Muhammad,
Nice to hear that. Let us know if you have any other questions.
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Sincerely,
Hella
Nicepage Support Team
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the first version 1.0.168 works. thank you
the first version 1.0.168 works. thank youMuhammad,
Can you please try these versions of Nicepage and tell us any of them works for you?
https://nicepage.com/downloads/Nicepage-1.0.168.dmg
https://nicepage.com/downloads/Nicepage-1.0.165.dmg
https://nicepage.com/downloads/Nicepage-1.0.151.dmg
Please rename the:
/Documents/Nicepage
/Users/username/Library/Application Support/Nicepage
Directories before each test.
...................................................
Sincerely,
Chris
Nicepage Support Team
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Hi Muhammad,
Could you please try to remove the /Users/*username*/Library/Application Support/Nicepage folder. If that also does not help, let us know.
...................................................
Sincerely,
Hella
Nicepage Support Team
Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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I have tried your above suggestions but still didn't work so now I am attaching the compress NicePage folder as you requested. Can you please get back to me soon, it is urgent. its been a few days I cannot use the application.
I have tried your above suggestions but still didn't work so now I am attaching the compress NicePage folder as you requested. Can you please get back to me soon, it is urgent. its been a few days I cannot use the application.Hi Muhammad,
Could you please right click on the Nicepage shortcut in the Dock and click Show all Windows. Does it show any windows?
If the issue continues, please find the /Documents/Nicepage folder and rename it. Then start Nicepage Desktop and try reproducing the issue. If everything is ok, please compress the renamed /Nicepage folder and attach it to this topic. This is the folder with your Nicepage website. It is possible that one of them is causing this issue.
...................................................
Sincerely,
Elena
Nicepage Support Team
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Last edited 05 December 2018 by Support Team
please have a look at this video for the above issue: https://drive.google.com/file/d/1d7FT5f8PfxA3KZgWQuLtvfBBkRBgrSxr/view
please have a look at this video for the above issue: https://drive.google.com/file/d/1d7FT5f8PfxA3KZgWQuLtvfBBkRBgrSxr/viewi have tried the above and still does not run
i have tried the above and still does not runMuhammad,
It seems that application has hanged up. Please check in Activity Monitor if Nicepage is still running: open Applications - Utilities - Activity Monitor. In the search field type Nicapage and press Enter. If Nicepage is running, select the line and click Quit process button in the upper left corner. After that try to start Nicepage again.
...................................................
Sincerely,
Elena
Nicepage Support Team
Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp
