Re NicePage Ultimate and App Online Builder and Hosting

e.boutros
18 Posts
e.boutros posted this 08 April 2021
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Dear Colleagues;

Greetings

I have purchased the above software's, Nice Page Ultimate and App Online Builder and Hosting.

After designing my new webpage or site, I would like to publish it to my domain esbcofze.com that I can not do with the above software's.

Your advice was to purchase the "App Online Builder and Hosting" which I did. However, when I go to export, the following happens
1. In HTML, Export Project as ftp
2. Add Server details: ftps, server user name, password, port 22. Finally done
3. Remote Directory: ESB Co FZE
4. Upon pressing Export, exporting takes place, but publishing takes a long time and nothing happens at then end.

Any advice!!!

Thanks and Regards

Emad

Dear Colleagues; Greetings I have purchased the above software's, Nice Page Ultimate and App Online Builder and Hosting. After designing my new webpage or site, I would like to publish it to my domain esbcofze.com that I can not do with the above software's. Your advice was to purchase the "App Online Builder and Hosting" which I did. However, when I go to export, the following happens 1. In HTML, Export Project as ftp 2. Add Server details: ftps, server user name, password, port 22. Finally done 3. Remote Directory: ESB Co FZE 4. Upon pressing Export, exporting takes place, but publishing takes a long time and nothing happens at then end. Any advice!!! Thanks and Regards Emad
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Support Team
Support Team posted this 08 April 2021

Hello Emad,
Thank you for using NicePage!

You have purchased 2 Ultimate licenses that include the desktop app and plugins only.

I would like to publish it to my domain esbcofze.com

Do you also have your own hosting server? If yes, please attach a screenshot of the FTP settings. Also, you can try exporting your website as a folder without FTP and upload it to your hosting server using another FTP.

If you don't have your own hosting and want to purchase ours, we can help you change your license. Let us know in your next reply.

Get to know our Hosting License and plans: 1,2.

...................................................
Sincerely,
Lilioneta
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Emad, Thank you for using NicePage! You have purchased 2 **Ultimate licenses** that include the desktop app and plugins only. > I would like to publish it to my domain esbcofze.com Do you also have your own hosting server? If yes, please attach a screenshot of the FTP settings. Also, you can try exporting your website as a folder without FTP and upload it to your hosting server using another FTP. If you don't have your own hosting and want to purchase ours, we can help you change your license. Let us know in your next reply. Get to know our **[Hosting License and plans][1]**: [1][2],[2][3]. ................................................... Sincerely, Lilioneta Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp [1]: https://nicepage.com/hosting [2]: https://nicepage.com/doc/4726/nicepage-online-with-hosting [3]: https://nicepage.com/doc/1293/assign-a-domain
e.boutros
18 Posts
e.boutros posted this 08 April 2021

Yes, I do have a hosting server, godaddy.com
Host Name: www.esbcofze.com
Port: 22
Do you need the username and password too!

Thanks and Regards

What else should be done so that the publishing is done easily from Nicepage, as there will be lots of changes and edits.

Emad

Yes, I do have a hosting server, godaddy.com Host Name: www.esbcofze.com Port: 22 Do you need the username and password too! Thanks and Regards What else should be done so that the publishing is done easily from Nicepage, as there will be lots of changes and edits. Emad
e.boutros
18 Posts
e.boutros posted this 08 April 2021

Yes, I do have a hosting server, godaddy.com
Host Name: www.esbcofze.com
Port: 22
Do you need the username and password too!

However, what is needed is to create a website, edit it and modify it and also publish it.
NicePage is doing a good job with the website design while publishing my webpage is not possible yet.
Therefore, I need you advices to achieve my targets

Thanks and Regards

What else should be done so that the publishing is done easily from Nicepage, as there will be lots of changes and edits.

Emad

Yes, I do have a hosting server, godaddy.com Host Name: www.esbcofze.com Port: 22 Do you need the username and password too! However, what is needed is to create a website, edit it and modify it and also publish it. NicePage is doing a good job with the website design while publishing my webpage is not possible yet. Therefore, I need you advices to achieve my targets Thanks and Regards What else should be done so that the publishing is done easily from Nicepage, as there will be lots of changes and edits. Emad
Support Team
Support Team posted this 09 April 2021

Hi Emad,

Does the test connection work fine with the provided FTP details?
If yes, then please attach a screenshot of the Export window where we could see the filled FTP details.

And just for testing purposes, please export the theme as a folder on your computer and then try to use some other FTP client (like FileZilla) and test if the theme is uploaded fine with the external FTP client.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Emad, Does the test connection work fine with the provided FTP details? If yes, then please attach a screenshot of the Export window where we could see the filled FTP details. And just for testing purposes, please export the theme as a folder on your computer and then try to use some other FTP client (like FileZilla) and test if the theme is uploaded fine with the external FTP client. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
MerlinAZ
2683 Posts
MerlinAZ posted this 10 April 2021

Are you creating a static html site?
Are you using Filezilla to upload your exported files to the public_html folder on your GoDaddy host?

Are you creating a static html site? Are you using Filezilla to upload your exported files to the public_html folder on your GoDaddy host?

Last edited 10 April 2021 by MerlinAZ

e.boutros
18 Posts
e.boutros posted this 10 April 2021

Dear Colleagues;

Greetings

Thank you for your quick reply.

I think I am not making my self clear.

I have created a new website using Nicepage and made a test using the available "Preview feature" for Google Internet explorer.

There, it worked fine. And as far as I know this is a static html site.

Now, followed by that, this new site should be published to the internet to my domain esbcofze.com

Using the export feature in Nicepage, it is not working due to the reasons I mentioned before.

I got an info from Godaddy staff to download the site directory to the new domain "esbcofze.com" using FileZilla. Again the uploading was perfectly done with the help of the above site coordinates! However, and again it is not working after simply going to the internet using Google internet explorer and writing www.esbcofze.com

I trust I made myself clear this time.

Thank you and looking forward to receiving a concrete answer and solution to this issue.

Otherwise, please lets communicate through a phone call to finalize this issue.

Thanks and Regards

Emad
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Dear Colleagues; Greetings Thank you for your quick reply. I think I am not making my self clear. I have created a new website using Nicepage and made a test using the available "Preview feature" for Google Internet explorer. There, it worked fine. And as far as I know this is a static html site. Now, followed by that, this new site should be published to the internet to my domain esbcofze.com Using the export feature in Nicepage, it is not working due to the reasons I mentioned before. I got an info from Godaddy staff to download the site directory to the new domain "esbcofze.com" using FileZilla. Again the uploading was perfectly done with the help of the above site coordinates! However, and again it is not working after simply going to the internet using Google internet explorer and writing www.esbcofze.com I trust I made myself clear this time. Thank you and looking forward to receiving a concrete answer and solution to this issue. Otherwise, please lets communicate through a phone call to finalize this issue. Thanks and Regards Emad ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
MerlinAZ
2683 Posts
MerlinAZ posted this 10 April 2021

Are you uploading the files to the public_html folder on your GoDaddy host?????
Are you using Wordpress?

Are you uploading the files to the public_html folder on your GoDaddy host????? Are you using Wordpress?

Last edited 10 April 2021 by MerlinAZ

e.boutros
18 Posts
e.boutros posted this 10 April 2021

I am copying it under my username directory!

I am copying it under my username directory!
MerlinAZ
2683 Posts
MerlinAZ posted this 10 April 2021

If you are using GoDaddy, your site files need to go into the public_html folder.
Look at the picture link in my last post.
Using Filezilla, connect to your host.
In the top right box, select the public_html folder so it's blue.
Then drag your files from your computer to the bottom right box in Filezilla.
Then open your browser and see what it looks like.
You might need to press Control + F5 to clear the cache.

If you are using GoDaddy, your site files need to go into the public_html folder. Look at the picture link in my last post. Using Filezilla, connect to your host. In the top right box, select the public_html folder so it's blue. Then drag your files from your computer to the bottom right box in Filezilla. Then open your browser and see what it looks like. You might need to press Control + F5 to clear the cache.

Last edited 10 April 2021 by MerlinAZ

e.boutros
18 Posts
e.boutros posted this 10 April 2021

Kindly find attached a screen shot of the FileZella.

I pointed on "\" and then as per your reply above, I need to copy my site directory under this \

Kindly confirm!

Further, and if it does not work, what will be the solution!

AND why is not that possible from Nicepage, as in this case assuming FileZilla solves the problem, then no need for the package "App Pack, Online Builder and and Hosting"

Thanks and Regards

Emad

Kindly find attached a screen shot of the FileZella. I pointed on "\" and then as per your reply above, I need to copy my site directory under this \ Kindly confirm! Further, and if it does not work, what will be the solution! AND why is not that possible from Nicepage, as in this case assuming FileZilla solves the problem, then no need for the package "App Pack, Online Builder and and Hosting" Thanks and Regards Emad
e.boutros
18 Posts
e.boutros posted this 10 April 2021

Hi,
I am using FileZilla to download the site to my domain. However, and upon using wordpress either through my godaddy account or using "www.esbcofze.com/wp-admin"
the following message apperars
"Sorry, I need a wp-config-sample.php file to work from. Please re-upload this file to your WordPress installation."

I spoke to godaddy customer service late last Thursday whom they are trying to restore the site to its previous state. Up to now, it is 70% and I do not know how further long it will take.

Therefore, your solution which sounds correct, I can not do it at the moment as it might disturb the site restoring. Maybe I am wrong.

What do you advice!

Thanks and Regards

Emad

Hi, I am using FileZilla to download the site to my domain. However, and upon using wordpress either through my godaddy account or using "www.esbcofze.com/wp-admin" the following message apperars "Sorry, I need a wp-config-sample.php file to work from. Please re-upload this file to your WordPress installation." I spoke to godaddy customer service late last Thursday whom they are trying to restore the site to its previous state. Up to now, it is 70% and I do not know how further long it will take. Therefore, your solution which sounds correct, I can not do it at the moment as it might disturb the site restoring. Maybe I am wrong. What do you advice! Thanks and Regards Emad
MerlinAZ
2683 Posts
MerlinAZ posted this 10 April 2021

OK.
Step 1. There are 2 versions of the program. One that is a desktop version where you upload your files to your own host. This is the version you have as described above with software support. The other version is where the host is included with the program.

Step 2. You aren't uploading your files to the correct folder. The \ root folder ISN'T the correct folder. I've said this several times already. You need to scroll down and select the public_html folder. Then copy your files to the bottom right box in filezilla. Then check your site in the browser. If's then OK, then go back to the \ root folder and remove the site files that shouldn't be there.

OK. Step 1. There are 2 versions of the program. One that is a desktop version where you upload your files to your own host. This is the version you have as described above with software support. The other version is where the host is included with the program. Step 2. You aren't uploading your files to the correct folder. The \ root folder ISN'T the correct folder. I've said this several times already. You need to scroll down and select the public_html folder. Then copy your files to the bottom right box in filezilla. Then check your site in the browser. If's then OK, then go back to the \ root folder and remove the site files that shouldn't be there.

Last edited 10 April 2021 by MerlinAZ

e.boutros
18 Posts
e.boutros posted this 10 April 2021

I do not see any directory with the public_html folder!!!

I do not see any directory with the public_html folder!!!
e.boutros
18 Posts
e.boutros posted this 10 April 2021

I think you have the details of my site. Maybe a good idea is to enter by yourself and check it out and update me accordingly.

I checked for this public_html folder, but I can not see it there.

Thanks and Regards

I think you have the details of my site. Maybe a good idea is to enter by yourself and check it out and update me accordingly. I checked for this public_html folder, but I can not see it there. Thanks and Regards
MerlinAZ
2683 Posts
MerlinAZ posted this 10 April 2021

Can you scroll down further in the top right window to find the public_html folder?
Did GoDaddy tell you to upload your files to the \root folder?

Can you scroll down further in the top right window to find the public_html folder? Did GoDaddy tell you to upload your files to the \root folder?
e.boutros
18 Posts
e.boutros posted this 10 April 2021

No GoDaddy did not say anything re the location.
I checked all the directories and no public_html directory found!

No GoDaddy did not say anything re the location. I checked all the directories and no public_html directory found!
MerlinAZ
2683 Posts
MerlinAZ posted this 10 April 2021

You really shouldn't put your creds to your host online here. Someone could hack it.
I couldn't connect anyway for some reason.

I would call GoDaddy support and find out which folder you should upload your site files to.
I'm surprised since that typically is the folder you upload files to.

You really shouldn't put your creds to your host online here. Someone could hack it. I couldn't connect anyway for some reason. I would call GoDaddy support and find out which folder you should upload your site files to. I'm surprised since that typically is the folder you upload files to.

Last edited 10 April 2021 by MerlinAZ

e.boutros
18 Posts
e.boutros posted this 10 April 2021

I scrolled all the way down in the top right window. and no public_html directory found

WhatsApp-Image-2021-04-10-at-22.38.10.jpeg
I scrolled all the way down in the top right window. and no public_html directory found !WhatsApp-Image-2021-04-10-at-22.38.10.jpeg!
MerlinAZ
2683 Posts
MerlinAZ posted this 10 April 2021

I would call GoDaddy support and find out which folder you should upload your site files to.
I'm surprised since public_html typically is the folder you upload files to.

I would call GoDaddy support and find out which folder you should upload your site files to. I'm surprised since public_html typically is the folder you upload files to.
e.boutros
18 Posts
e.boutros posted this 10 April 2021

OK, I will check it out with them, and update you accordingly. Hoping that this is the solution to this nice problem!

OK, I will check it out with them, and update you accordingly. Hoping that this is the solution to this nice problem!
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