}

Bugs when switching to responsive modes

jelle.buelens
14 Posts
jelle.buelens posted this 16 November 2018

I buyed the program for designing new web pages but it is still is useless...
I tried to design a new website for my company. I made all my slides and sections from the home page nice in every view of the responsive mode and installed the website on my server to see how it looks. I was happy and decided to add more pages in my program: but,, there are the problems!
The program decided to make all the responsive views from my homepage to become useless... my font sizes where changed to other ones so it does not fit my pages anymore, my menu disappeared to places outer the sections etc... hours of work for nothing...
On my server everything is still oké: www.jeldesign.be
But my saved file on my computer is changed totally so i need to begin again but not gonna do this until this bug is solved!!! The attached files is what it looks now... The program just changed all my work to how it wants it to be... This is really the most useless payment I did for a webdesign program in years!!!! From the moment you start switching to responsive modes the program is total crap at this moment :(

I buyed the program for designing new web pages but it is still is useless... I tried to design a new website for my company. I made all my slides and sections from the home page nice in every view of the responsive mode and installed the website on my server to see how it looks. I was happy and decided to add more pages in my program: but,, there are the problems! The program decided to make all the responsive views from my homepage to become useless... my font sizes where changed to other ones so it does not fit my pages anymore, my menu disappeared to places outer the sections etc... hours of work for nothing... On my server everything is still oké: www.jeldesign.be But my saved file on my computer is changed totally so i need to begin again but not gonna do this until this bug is solved!!! The attached files is what it looks now... The program just changed all my work to how it wants it to be... This is really the most useless payment I did for a webdesign program in years!!!! From the moment you start switching to responsive modes the program is total crap at this moment :(
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18 Comments
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Support Team
Support Team posted this 20 November 2018

Hi Jelle,

We are sorry to hear that you had such experience, the issue sounds strange. Could you please export your theme as a Project and attach it to the ticket so we could check it on our end.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi Jelle, We are sorry to hear that you had such experience, the issue sounds strange. Could you please export your theme as a Project and attach it to the ticket so we could check it on our end. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
jelle.buelens
14 Posts
jelle.buelens posted this 23 November 2018

Hi

I attached the project.

Kind regards
Jelle Buelens

Hi I attached the project. Kind regards Jelle Buelens
Support Team
Support Team posted this 27 November 2018

Hi Jelle,

I have investigated your project and I see the issue. I have forwarded it to our developers. As a temporary solution you can use the Change option for the slide and change the slide style, then you can edit the height of the slider in each responsive mode again.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi Jelle, I have investigated your project and I see the issue. I have forwarded it to our developers. As a temporary solution you can use the Change option for the slide and change the slide style, then you can edit the height of the slider in each responsive mode again. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
jelle.buelens
14 Posts
jelle.buelens posted this 27 November 2018

Thanks Hella!

What I also have is that on the top i have a logo and next to the logo I have a text with a link. That also replaces sometimes... It would be good if you could make a container with the option to place items next to each other also and not only under each other... Also it is not possible (or i can't find how at the theme settings) to make the menu items another color with a mouse-over... i can add a backgrond color but not another text/link color.

I hope these kind of bugs are fixed soon. It can become a good program but at this moment there are too many bugs.

Kind regards
Jelle Buelens

Thanks Hella! What I also have is that on the top i have a logo and next to the logo I have a text with a link. That also replaces sometimes... It would be good if you could make a container with the option to place items next to each other also and not only under each other... Also it is not possible (or i can't find how at the theme settings) to make the menu items another color with a mouse-over... i can add a backgrond color but not another text/link color. I hope these kind of bugs are fixed soon. It can become a good program but at this moment there are too many bugs. Kind regards Jelle Buelens
Support Team
Support Team posted this 27 November 2018

Hi Jelle,

When using several elements side-by-side we recommend using the Grid control. That will make them look better in the responsive views as well. Let me know if you have any issues with the grid control.
And regarding the text color in the menu, I have added your suggestion to our wishlist.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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Hi Jelle, When using several elements side-by-side we recommend using the Grid control. That will make them look better in the responsive views as well. Let me know if you have any issues with the grid control. And regarding the text color in the menu, I have added your suggestion to our wishlist. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Support Team
Support Team posted this 06 December 2018

Hi Jelle,

Could you please try the latest Nicepage update and let me know if the issue with the slider height persists.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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Hi Jelle, Could you please try the latest Nicepage update and let me know if the issue with the slider height persists. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
jp
3 Posts
jp posted this 11 December 2018

I have a similar issue, when using grid view, I can make my homepage look great. However in the various responsive layouts, font sizes, buttons, images keep getting distorted. Also on a 3 column grid, one column seem to completely dissapear from view and the other two are the distorted.

I would like to see the option to disable responsiveness somewhere, so I can at least keep going on site development.

I have a similar issue, when using grid view, I can make my homepage look great. However in the various responsive layouts, font sizes, buttons, images keep getting distorted. Also on a 3 column grid, one column seem to completely dissapear from view and the other two are the distorted. I would like to see the option to disable responsiveness somewhere, so I can at least keep going on site development.
Support Team
Support Team posted this 13 December 2018

Hi Jean-Paul,

Please attach your theme exported as a Project and also several screenshots showing the issue. You can create a separate case so we do not mess the issues. Also please try the latest update, the responsiveness was improved in the yesterday update.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Jean-Paul, Please attach your theme exported as a Project and also several screenshots showing the issue. You can create a separate case so we do not mess the issues. Also please try the latest update, the responsiveness was improved in the yesterday update. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Lynn
39 Posts
Lynn posted this 16 February 2019

I have the same issues. My site kept changing positions every time I moved between the different responsive views. I moved everything into grid mode and like others have said, certain cells kept disappearing and in order to get them back again I had to refresh the grid layout. But every time it refreshes it does so only in the Desktop view and not in the view that it was refreshed from.

Every time I change between views despite saving each time I adjust something, it moves things back to where it want's them when I switch between views. It's very frustrating.

I have the same issues. My site kept changing positions every time I moved between the different responsive views. I moved everything into grid mode and like others have said, certain cells kept disappearing and in order to get them back again I had to refresh the grid layout. But every time it refreshes it does so only in the Desktop view and not in the view that it was refreshed from. Every time I change between views despite saving each time I adjust something, it moves things back to where it want's them when I switch between views. It's very frustrating.
ljordan2
60 Posts
ljordan2 posted this 16 February 2019

With the latest update, I am also having issues with responsive views. I am attaching a gif screen recording of my latest issue. The columns in a grid display just disappear for the smaller views. Nothing to click on to adjust.

I am also attaching the project files. In the 3 col grid that I am using, I at one time had a form element in the last grid on the right. When I tried to adjust the responsive the form exploded all over the place. I had to quit and restart NicePage to regain some control. I managed to delete the form control and then just put a shortcode place holder. Again strange things happened in the responsive views. The right sidebar would not show the shortcode controls when I clicked the shortcode. Again had to quit and restart.

With the latest update, I am also having issues with responsive views. I am attaching a gif screen recording of my latest issue. The columns in a grid display just disappear for the smaller views. Nothing to click on to adjust. I am also attaching the project files. In the 3 col grid that I am using, I at one time had a form element in the last grid on the right. When I tried to adjust the responsive the form exploded all over the place. I had to quit and restart NicePage to regain some control. I managed to delete the form control and then just put a shortcode place holder. Again strange things happened in the responsive views. The right sidebar would not show the shortcode controls when I clicked the shortcode. Again had to quit and restart.
Support Team
Support Team posted this 19 February 2019

Hi,

Please duplicate the problem Section just in case, and try the "Reset Responsive" option. It should help.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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Hi, Please duplicate the problem Section just in case, and try the "Reset Responsive" option. It should help. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
inkblot12
17 Posts
inkblot12 posted this 24 March 2019

It does the same thing with my sites as well. If I change responsive modes, the images and shapes will go off the pages and then I have to select them on a different response view (desktop view, for example) and then click back to another view (tablet view, for example) and then hit the down arrow until it shows up. The position coordinates are virtually useless as some shapes/images show that the position 0 puts it back in side the actual design area and other images/shapes need to be in the negatives (-245, for example) or positive number. And, there's like no rhyme or reason as to how that works. But, it takes almost ten times longer to design like this because if I move a shape, or stretch it out it stretches it out on the other responsive views (not all, but at least three). Then, I have to basically go back and rebuild those views where I have to sit and repeat this process over and over again.

If you notice my image captures, just by adding in the last Adobe logo, it caused the images on my other page to shift in this sort of cascading (upwards) formation. Prior to me adding a new image, they were all in a row. So, I added the image and "VOILA!" - images are now out of alignment.

It does the same thing with my sites as well. If I change responsive modes, the images and shapes will go off the pages and then I have to select them on a different response view (desktop view, for example) and then click back to another view (tablet view, for example) and then hit the down arrow until it shows up. The position coordinates are virtually useless as some shapes/images show that the position 0 puts it back in side the actual design area and other images/shapes need to be in the negatives (-245, for example) or positive number. And, there's like no rhyme or reason as to how that works. But, it takes almost ten times longer to design like this because if I move a shape, or stretch it out it stretches it out on the other responsive views (not all, but at least three). Then, I have to basically go back and rebuild those views where I have to sit and repeat this process over and over again. If you notice my image captures, just by adding in the last Adobe logo, it caused the images on my other page to shift in this sort of cascading (upwards) formation. Prior to me adding a new image, they were all in a row. So, I added the image and "VOILA!" - images are now out of alignment.

Last edited 24 March 2019 by inkblot12

kontakt27
102 Posts
kontakt27 posted this 01 May 2019

Same issue here. I made a website, checked each page in all responsive modes an thought they are okay. Today I opend my website on a real tablet. It's terrible. The the view on a real tablet has nothing to do with the edit in nicepage. The working with nicepage takes five times longer than alternative products.

Same issue here. I made a website, checked each page in all responsive modes an thought they are okay. Today I opend my website on a real tablet. It's terrible. The the view on a real tablet has nothing to do with the edit in nicepage. The working with nicepage takes five times longer than alternative products.
Andy[taly]
30 Posts
Andy[taly] posted this 22 June 2019

Same issue here. I made a website, checked each page in all responsive modes an thought they are okay. Today I opend my website on a real tablet. It's terrible. The the view on a real tablet has nothing to do with the edit in nicepage. The working with nicepage takes five times longer than alternative products.

Can u mention some alternative products?
Thx

> Same issue here. I made a website, checked each page in all responsive modes an thought they are okay. Today I opend my website on a real tablet. It's terrible. The the view on a real tablet has nothing to do with the edit in nicepage. The working with nicepage takes five times longer than alternative products. Can u mention some alternative products? Thx
El Shay
15 Posts
El Shay posted this 23 June 2019

There is definitly a "technique" to working with NP.

Like with Artisteer once you go "outside" the standard grids and containers and start to get creative you can create lots of secondary positioning issues which given the 5 different viewports take 5 times as long to fix.

After doing quite a few templates I have managed to reduce these secondary issues and of course the product keeps improving.

As a rule of thumb the more you "fiddle" with a page the more likely you are going to get secondary positioning issues.
And when that happens I rely heaviily on the "arrange", "position", "size", "padding" menu options to standardize rather than using the GUI interface.

What has "wowed" my customers, and something I have never seen mentioned in the forum, is when in a design meeting we go into NP together to specifically modify different viewports. They are suitably impressed and it knocks a lot of design questions/doubts on the head immediately.

There is definitly a "technique" to working with NP. Like with Artisteer once you go "outside" the standard grids and containers and start to get creative you can create lots of secondary positioning issues which given the 5 different viewports take 5 times as long to fix. After doing quite a few templates I have managed to reduce these secondary issues and of course the product keeps improving. As a rule of thumb the more you "fiddle" with a page the more likely you are going to get secondary positioning issues. And when that happens I rely heaviily on the "arrange", "position", "size", "padding" menu options to standardize rather than using the GUI interface. What has "wowed" my customers, and something I have never seen mentioned in the forum, is when in a design meeting we go into NP together to specifically modify different viewports. They are suitably impressed and it knocks a lot of design questions/doubts on the head immediately.
Support Team
Support Team posted this 26 June 2019

Hi all,

I just wanted to let you know that we are working on the responsiveness all the time and the several last updates had a lot of improvements in the sense of responsiveness. You can check the article about the last update:
https://nicepage.com/questions/40725/nicepage-update-june-25-2019

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi all, I just wanted to let you know that we are working on the responsiveness all the time and the several last updates had a lot of improvements in the sense of responsiveness. You can check the article about the last update: https://nicepage.com/questions/40725/nicepage-update-june-25-2019 ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Lynn
39 Posts
Lynn posted this 27 June 2019

The responsive views have certainly improved a lot since I last commented, but I'm still seeing contents of grids, containers and blocks displaying differently in the previews to what is visible in the software. It means that I have to preview every little change and move things around using guesswork instead of using what I am seeing in the software.

The responsive views have certainly improved a lot since I last commented, but I'm still seeing contents of grids, containers and blocks displaying differently in the previews to what is visible in the software. It means that I have to preview every little change and move things around using guesswork instead of using what I am seeing in the software.
Support Team
Support Team posted this 28 June 2019

Hi Lynn,

Please create a private case with your project and several marked screenshots showing the difference in what you see in the application and in the preview.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Lynn, Please create a private case with your project and several marked screenshots showing the difference in what you see in the application and in the preview. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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