Annimations not working

tg_yes
13 Posts
tg_yes posted this 02 January 2021
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Here is the link
https://themusic-news.com
The animations quit working or are intermittent since the latest update. Any ideas?

Here is the link https://themusic-news.com The animations quit working or are intermittent since the latest update. Any ideas?
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adam3492
9 Posts
adam3492 posted this 02 January 2021

I have the same problem too.

https://nicepage.com/questions/120661/animated-contents-not-showing-on-mozilla

Please solve this problem.

I have the same problem too. https://nicepage.com/questions/120661/animated-contents-not-showing-on-mozilla Please solve this problem.

Last edited 02 January 2021 by adam3492

tg_yes
13 Posts
tg_yes posted this 03 January 2021

The Animations have all kinds of different issues on Windows 10 and Windows 7 with all the major browsers on Desktop Computers which make this program for websites unusable.
I don't have a Mac, so I could not test on a Mac. The animations are showing up correctly on
1. Windows 10 laptop
2. Google Tablet
3. I phone 7

With 5 year old Ipad problems with tablet view annimations and for portrait, stretched images disappear.

It was working fine before this update. I have a bunch of large HTML sites to rebuild for attorneys and I can't risk using this program as is. Without Code shows promise, webflow is tricky. Xara is still my go to program but will need fast more expensive hosting. At least 32 gigs Ram.
Oleg, PLEASE FIX so I don't have to abandon this program again. Thanks
Tom at https://ai-webservices.com

The Animations have all kinds of different issues on Windows 10 and Windows 7 with all the major browsers on Desktop Computers which make this program for websites unusable. I don't have a Mac, so I could not test on a Mac. The animations are showing up correctly on 1. Windows 10 laptop 2. Google Tablet 3. I phone 7 With 5 year old Ipad problems with tablet view annimations and for portrait, stretched images disappear. It was working fine before this update. I have a bunch of large HTML sites to rebuild for attorneys and I can't risk using this program as is. Without Code shows promise, webflow is tricky. Xara is still my go to program but will need fast more expensive hosting. At least 32 gigs Ram. Oleg, PLEASE FIX so I don't have to abandon this program again. Thanks Tom at https://ai-webservices.com
Support Team
Support Team posted this 06 January 2021

Hi,

I've checked the https://themusic-news.com website ion Chrome and Firefox on my side, but in both cases, animations work ok. Our developers did not provide any changes related to animations in the latest update. Also, there should be no difference between Won 7 and Win 10 browsers in this aspect. Could you please provide a short video that demonstrates the issue?

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, I've checked the https://themusic-news.com website ion Chrome and Firefox on my side, but in both cases, animations work ok. Our developers did not provide any changes related to animations in the latest update. Also, there should be no difference between Won 7 and Win 10 browsers in this aspect. Could you please provide a short video *that demonstrates the issue*? ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
tg_yes
13 Posts
tg_yes posted this 07 January 2021

Hi, Attached is a Gif. Only the 1 picture of Jimi Page rocks a little on desktop. Most every other picture has a different annimation and they all do show on everything but a desktop and laptop computer screens.

Hi, Attached is a Gif. Only the 1 picture of Jimi Page rocks a little on desktop. Most every other picture has a different annimation and they all do show on everything but a desktop and laptop computer screens.
Support Team
Support Team posted this 07 January 2021

Thomas,

Could you please verify that none of your browser extensions cause problems with animation rendering?
For that, please disable all browser plugins, close the browser, reopen, and check the page's rendering.

...................................................
Sincerely,
Allen R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Thomas, Could you please verify that none of your browser extensions cause problems with animation rendering? For that, please disable all browser plugins, close the browser, reopen, and check the page's rendering. ................................................... Sincerely, Allen R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
tg_yes
13 Posts
tg_yes posted this 07 January 2021

I tried it on 7 desktop computers. The animations are not working

I tried it on 7 desktop computers. The animations are not working
Support Team
Support Team posted this 13 January 2021

Hi,

Our developers are working on the issue with animations in FireFox.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Our developers are working on the issue with animations in FireFox. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
tg_yes
13 Posts
tg_yes posted this 13 January 2021

Hello
I just downloaded the latest version and republished. Animations don't work on any Desktop browser. Pictures still disappear.
Tom
https://themusic-news.com

Hello I just downloaded the latest version and republished. Animations don't work on any Desktop browser. Pictures still disappear. Tom https://themusic-news.com
Support Team
Support Team posted this 14 January 2021

Thomas,

The fix is not yet available. You can get the previous version from https://nicepage.com/User/app/downloads.

...................................................
Sincerely,
Allen R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Thomas, The fix is not yet available. You can get the previous version from https://nicepage.com/User/app/downloads. ................................................... Sincerely, Allen R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
adam3492
9 Posts
adam3492 posted this 15 January 2021

Yes, i downloaded the older version (and use it temporarily, while wiating for your new updates that fix this problem).

So, far, the animation works with older Nicepage version.

Thank you.

Yes, i downloaded the older version (and use it temporarily, while wiating for your new updates that fix this problem). So, far, the animation works with older Nicepage version. Thank you.
contact183
12 Posts
contact183 posted this 16 February 2021

This bug is still not fixed.. when will you fixed it ?

https://www.novefi.fr/nos-valeurs/ --> Works in Chrome + Safari .. but not in FireFox.

Thanks

This bug is still not fixed.. when will you fixed it ? https://www.novefi.fr/nos-valeurs/ --> Works in Chrome + Safari .. but not in FireFox. Thanks
Support Team
Support Team posted this 16 February 2021

Hi,

This issue has already been fixed.

I have visited your site and I see that animation works the same in all these Chrome, Safari and Firefox (v. 85.0.2) browsers.
Please specify the version of your Firefox browser.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, This issue has already been fixed. I have visited your site and I see that animation works the same in all these Chrome, Safari and Firefox (v. 85.0.2) browsers. Please specify the version of your Firefox browser. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 16 February 2021 by Support Team

contact183
12 Posts
contact183 posted this 19 February 2021

85.0.2

1 - Display HomePage : https://www.novefi.fr/
2 - Display Page : https://www.novefi.fr/nos-valeurs/

https://www.novefi.fr/nos-valeurs/ is not displayed correctly. (animations not working) On FireFox only

85.0.2 1 - Display HomePage : https://www.novefi.fr/ 2 - Display Page : https://www.novefi.fr/nos-valeurs/ https://www.novefi.fr/nos-valeurs/ is not displayed correctly. (animations not working) On FireFox only
contact183
12 Posts
contact183 posted this 19 February 2021

And then go back to homepage.. homepage not working

And then go back to homepage.. homepage not working
contact183
12 Posts
contact183 posted this 19 February 2021

In fact you just have to reload the same page.. and the bug appears...

In fact you just have to reload the same page.. and the bug appears...
contact183
12 Posts
contact183 posted this 19 February 2021

I disabled cache in FF and it works..

  • browser.cache.disk.enable = false
  • browser.cache.memory.enable = false

There is an issue with FF cache... Please Fix.

I disabled cache in FF and it works.. - browser.cache.disk.enable = false - browser.cache.memory.enable = false There is an issue with FF cache... Please Fix.
Support Team
Support Team posted this 19 February 2021

Hi,

Thanks for the explanation but unfortunately, we failed to reproduce the issue. The animation works fine on both pages as soon as they are fully loaded (as well as after the page reload).
Could you please create a private case and provide your Desktop project or temporary access to the CMS admin panel, a short video with the problem will be also helpful.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Thanks for the explanation but unfortunately, we failed to reproduce the issue. The animation works fine on both pages as soon as they are fully loaded (as well as after the page reload). Could you please create a private case and provide your Desktop project or temporary access to the CMS admin panel, a short video with the problem will be also helpful. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
contact183
12 Posts
contact183 posted this 19 February 2021

I have recorded a video to show you the issue.. and I''m currently opening the private case.

Please fix it asap. it's really annoying.

I have recorded a video to show you the issue.. and I''m currently opening the private case. Please fix it asap. it's really annoying.
tg_yes
13 Posts
tg_yes posted this 02 May 2021

Hi,

I've checked the https://themusic-news.com website ion Chrome and Firefox on my side, but in both cases, animations work ok. Our developers did not provide any changes related to animations in the latest update. Also, there should be no difference between Won 7 and Win 10 browsers in this aspect. Could you please provide a short video that demonstrates the issue?

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

> Hi, > > I've checked the https://themusic-news.com website ion Chrome and Firefox on my side, but in both cases, animations work ok. Our developers did not provide any changes related to animations in the latest update. Also, there should be no difference between Won 7 and Win 10 browsers in this aspect. Could you please provide a short video *that demonstrates the issue*? > > ................................................... > Sincerely, > Olivia > Nicepage Support Team > > Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 > Follow us on Facebook: http://facebook.com/nicepageapp
tg_yes
13 Posts
tg_yes posted this 02 May 2021

So, I tried it again, still not working in any Windows 7 or 10 in chrome, bing, firefox.
Attached is an MP4. Working fine on all tablets and phone.
Please fix. Thanks

So, I tried it again, still not working in any Windows 7 or 10 in chrome, bing, firefox. Attached is an MP4. Working fine on all tablets and phone. Please fix. Thanks
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