Images Disappearing - DO NOT MAKE THIS POST PRIVATE

Here's an example of the issue:
1. Check out this page - all good https://jump4joyathlone.com/play-sessions
2. Now look at this duplicate page I made for testing the issue and then selected "Edit with Nicepage" https://jump4joyathlone.com/play-session2

All images apart from the first one are gone from the frontend (not sure why that one is ok) but still perfectly in place on the admin side.

Hi John,

Please update Nicepage to the most recent version https://nicepage.com/User/app/downloads. Does the issue continue?

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

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Susanna,

Please re-read my ticket.
This occurred for me after updating the Joomla Extension and trying to update pages with that.

Friend, the latest version is 3.0.3 which fixes the bug. ;)

Thanks, had the same problem with an html site, upgrading to the new one 3.0.6

Friend, the latest version is 3.0.3 which fixes the bug. ;)

Damn it!
There was an update for the Joomla extension so I thought this was the fix, but it broke another page of images when I tried to edit in NicePage.

UPDATE 3.0.06 STILL HAS A PROBLEM. Pages are missing images.

FIX: I removed the option for lazy images and that exported the page correctly. The Lazy Image option and how it exports needs to be fixed.

UPDATE 3.0.06 STILL HAS A PROBLEM. Pages are missing images.

FIX: I removed the option for lazy images and that exported the page correctly. The Lazy Image option and how it exports needs to be fixed.

Well spotted! That makes sense.
If that is the root cause of the issue we just need the NicePage developers fix it.

Last edited 24 November 2020 by TPixJohn

Hi,

Our developers are investigating this issue and they will fix it in the nearest time.

Sorry for the inconvenience.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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Hi,

Our developers have fixed the issue in the latest Nicepage version (v. 3.0.8)
Please download this version and check again https://nicepage.com/User/app/downloads.

Let us know if you have any further questions.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Thank you, we will test.

Adding the same question to this post - https://nicepage.com/questions/110242/images-disappearing-issue-with-data-src-and-img-src

Will test the latest version

I was reluctant to update again so soon as I had to do a complete restore from a backup on the site where I noticed the issue. But, Version 3.0.8 of the Joomla! extension appears to have fixed the disappearing images issue.
Curiously, after updating, I had to reload each page on the front end of the site as the images had disappeared again but loaded fine after refresh.
Then I checked in another browser and all was fine.

Feel free to close this ticket.

John

Hi,

Thanks for your reply.

Curiously, after updating, I had to reload each page on the front end
of the site as the images had disappeared again but loaded fine after
refresh.

Most likely the reason is in the browser cache.

Feel free to contact us with any other questions you may have.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hmmm - I have unfortunately updated to the latest release (3.3.3) and images become a mess again.
1. If I upload an image it becomes visible but disappears in my images when I want to load it again. Most of the old images do not show up anymore :(
2. I have several blocks containing an image and a tex in two columns. After having updated and added a new block, only the image in the new block becomes visible - all other have gone :(

https://pixundpixel.ch/index.php/portfolios

Pls fix this asap - and if ever pls let us the option for going back to the older version if such things happen!!!!!!!
Thanks, Markus

I have installed 3.2.25 and at least the pages look ok again. Unfortunately the images are not visible even if I click on Show more...

@NicePage - This is ridiculous!
Do you actually test your software properly before release!

Same thing happening with latest Joomla plugin 3.3.3. If you edit online any part of a page that includes the gallery element in any block, all of the gallery images will be lost on the front end.

Seems there are many issues with this latest version.

Nicepage... PLEASE PRIORITIZE FIXING THE JOOMLA ISSUES.

Some images disappear when they have an extension like .JPG in stead of .jpg or some strange character in the filename. Also it seems as if Nicepage has issues with png-files. They also disappear for no reason.
In WP plugin and also in HTML only.

Last edited 09 January 2021 by eldoradomedia

Any update on this?