Images Disappearing - DO NOT MAKE THIS POST PRIVATE

Hi John,

Sorry for the delay.

Our developers will fix the issue with the images in Joomla in the next Nicepage update.
But to make sure that all issues described here will be fixed with the next Nicepage version, please create private cases and provide temporary access to the Joomla admin panel. We will check all these issues and fix them on your sites before the update.

Sorry for the inconvenience.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

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You have confirmed that I should contact you on this topic... As long as the modified page is open, I can see the images. If I switch to a different page, the images have gone!!!!!!!!!

Hi John,

Our developers have already fixed the issue in Nicepage 3.3.7.

Could you please create a private case and provide temporary access to the Joomla admin panel, we will check the issue on your site.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Susanna, Thank you for that and for the development team's work.

I would add that my faith and trust in NicePage is a little shaken. This is the second time in a few months that an update broke the display of images. Please test more thoroughly going forward.
I will open another ticket regarding an issue that I mentioned before (reCAPTCHA poor performance) and which has not improved despite several months of traffic to the sites involved.

Take care,

John

Hi John,

We make a lot of tests, including tests with the old themes before each update. But if you encounter any problems with the update, please create a new private topic with the detailed issue description, screenshots, a link, and access to the website with the issue so we can see it and investigate.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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I long ago realized I cannot rely on Nicepage. It breaks sites for seemingly no reason at all. I created a simple 2 page html mockup for a new client last night. I uploaded and tested it in multiple browsers and multiple devices. I even had friends check things out on their computers/devices. Everything looked fine. So I sent an email to the client with a link and asked them to look over the proposed site and get back to me. This morning when I went to look at the site again, NONE of the images appear - even after clearing my cache multiple times! I am running the latest version - 3.9.0. Nicepage is so buggy! It's perfect if your goal is to have clients think you're incompetent! I NEVER have problems with Elementor. I think I'll stick with that for actual site production!

Last edited 13 March 2021 by imthepipe2

Hi,

If you encountered technical problems with Nicepage, please create a new private topic with the detailed issue description, screenshots, link to the problem page, and access to the CMS admin panel so we can investigate this issue.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp