Desktop application/CMS Plugins

Problem:

If you purchased Nicepage license but failed to activate Nicepage and receive the following message:

cannot-activate.png

Solution:

  1. Make sure that you're logged under the exactly the same email address you used to register on https://nicepage.com and purchase Nicepage license. Sign in on https://nicepage.com with the same email address and check your Profile >> Licenses. If you cannot find the proper email address please contact support.

    site-login.png

  2. Sign Out in Nicepage Desktop application or CMS Editor and then Sign in again using the email address you used to purchase Nicepage license:

    sign-out.png

### Desktop application/CMS Plugins **Problem:** If you purchased Nicepage license but failed to activate Nicepage and receive the following message: !cannot-activate.png! **Solution:** 1. Make sure that you're logged under the exactly the same email address you used to register on https://nicepage.com and purchase Nicepage license. Sign in on https://nicepage.com with the same email address and check your Profile >> Licenses. If you cannot find the proper email address please [contact support][1]. !site-login.png! 2. Sign Out in Nicepage Desktop application or CMS Editor and then Sign in again using the email address you used to purchase Nicepage license: !sign-out.png! [1]: https://nicepage.com/forum/topic/create?private=1