I updated NICEPAGE Joomla plugin 2.23 from 2.22 and CookieHint and Consent plugin doesn't work as before.
Could you fix the bug in the next updated?
Last edited 20 August 2020 by rosario.giammusso
Hi Rosario,
We need more details. Please provide a link to the site and describe each issue in details. Maybe some screenshots will be helpful.
...................................................
Sincerely,
Hella
Nicepage Support Team
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from https://strumenti-detrazionifiscali.enea.it/
with NICEPAGE 2.22 I see the cookie popup made by "CookieHint and Consent" Joomla plugin.
If I update Nicepage to version 2.23 I can't see the cookie popup.
Hi Rosario,
I see the problem and I have asked our developers to investigate it. We will let you know when we receive any news from them.
...................................................
Sincerely,
Susanna I.
Nicepage Support Team
Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp
Hmm... I noticed this too. I added the feature but don't recall seeing the popup after I imported it into Wordpress. I"ll have to check further to confirm.
With the today's update the problem persists
Hi,
Yes, unfortunately, our developers didn't fix this issue in Nicepage 2.24 version, but they will fix this ASAP.
We will inform you when the fix will be available.
Sorry for the inconvenience
...................................................
Sincerely,
Susanna I.
Nicepage Support Team
Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp
Hi,
Please update the Desktop app and plugins to the latest Nicepage version (2.25). If the problem still persists, please create a private case and provide temporary access to the site backend.
...................................................
Sincerely,
Susanna I.
Nicepage Support Team
Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp
Hi,
Sorry, my mistake. We had the issue with our EU Cookies Popup option and this issue is fixed.
In general, we do not guarantee the compatibility of our plugin with others and we usually do not investigate such problems. But since you said there weren't any problems before version 2.23, our developers will check this problem. We will let you know when we receive a response from them.
...................................................
Sincerely,
Susanna I.
Nicepage Support Team
Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp
Hello,
I have a problem with the EU COokis policy.
I'm using WP.
I keep linking the read more button the theme page, to the page where the privacy is.
The link doest work at all.
Please can you help me?
Thank you
Hi,
Please create a separate private ticket:
https://nicepage.com/Forum/Topic/Create
Provide more information about the issue. We need all steps, link to the page with the issue and your project to review the settings.
...................................................
Sincerely,
Hella
Nicepage Support Team
Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp
