hyperlink not working on nicepage plugin wordpress

mpeharda
1 Posts
mpeharda posted this 20 July 2020
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Does anyone else have a problem with hyperlink in nicepage plugin on wordpress? Whenever I try to add a button or hyperlink on home page or other page made in nicepage, i just can't change hyperlink. It is always randomly set to nicepage.com and when I press to change that, nothing happens. When I try to do same thing on Nicepage desktop app, everything works just fine. Why can't that work same on nicepage plugin on wordpress?

Does anyone else have a problem with hyperlink in nicepage plugin on wordpress? Whenever I try to add a button or hyperlink on home page or other page made in nicepage, i just can't change hyperlink. It is always randomly set to nicepage.com and when I press to change that, nothing happens. When I try to do same thing on Nicepage desktop app, everything works just fine. Why can't that work same on nicepage plugin on wordpress?
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18 Comments
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Support Team
Support Team posted this 21 July 2020

Hi Matej,

I have replied in your private case. Please check it and reply to us there. We will be glad to help you solve this problem.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Matej, I have replied in your private case. Please check it and reply to us there. We will be glad to help you solve this problem. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
amandacross0524
2 Posts
amandacross0524 posted this 21 September 2020

I'm having the same problem. It crashes every time. :(

I'm having the same problem. It crashes every time. :(
Support Team
Support Team posted this 22 September 2020

Hi,

amandacross0524, please create a private case and provide temporary access to the site backend, we will check the problem on your site.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, *amandacross0524*, please create a private case and provide temporary access to the site backend, we will check the problem on your site. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
nenad.petrovic2
10 Posts
nenad.petrovic2 posted this 30 September 2020

i am having pretty much the same problem, where i first need to add link, close, deselect, reselect and put it to open in new tab. + a new "cool feauture" is that the link is automaticly converting a hyperlink to button and screwing up the text formating. Strating to regret the resubscribe....

i am having pretty much the same problem, where i first need to add link, close, deselect, reselect and put it to open in new tab. + a new "cool feauture" is that the link is automaticly converting a hyperlink to button and screwing up the text formating. Strating to regret the resubscribe....
Support Team
Support Team posted this 30 September 2020

Hi,

You shouldn't have any difficulties with text formating when you add a link inside text control.

Please provide a few screenshots that will demonstrate it or create a private case and provide your Project or temporary access to the site backend with a detailed explanation of the problem. We will check it.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, You shouldn't have any difficulties with text formating when you add a link inside text control. Please provide a few screenshots that will demonstrate it or create a private case and provide your Project or temporary access to the site backend with a detailed explanation of the problem. We will check it. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
nrmm81
1 Posts
nrmm81 posted this 18 November 2020

Hi, good afternoon,
I am working on a landing page Nicepage on wordpress.
All buttons or hyperlinks are not available to edit.. all keep https://nicepage.com

Please find a print screen attached..

Thank you for helping
Nuno Rogerio

Hi, good afternoon, I am working on a landing page Nicepage on wordpress. All buttons or hyperlinks are not available to edit.. all keep https://nicepage.com Please find a print screen attached.. Thank you for helping Nuno Rogerio
Support Team
Support Team posted this 19 November 2020

Hi,

If you have a problem with editing ALL buttons/or hyperlinks (the window with the link settings does not appear), then the problem can be in third-party plugins. Please try to switch off them (temporarily) or update them to the most recent version. Some plugins can break scripts including our script.
Also, third-party Theme can be broken, which causes our scripts to not work properly. So please check your Theme, try to reinstall it.

If this doesn't help, please create a private case and provide temporary access to the site backend, specify on what exact page with what buttons we can see the problem.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, If you have a problem with editing ALL buttons/or hyperlinks (the window with the link settings does not appear), then the problem can be in third-party plugins. Please try to switch off them (temporarily) or update them to the most recent version. Some plugins can break scripts including our script. Also, third-party Theme can be broken, which causes our scripts to not work properly. So please check your Theme, try to reinstall it. If this doesn't help, please create a private case and provide temporary access to the site backend, specify on what exact page with what buttons we can see the problem. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
himani0519
1 Posts
himani0519 posted this 16 December 2020

Hi, I have the exact same problem since months. In June/July, I had experienced this problem. Since then, no improvement.

Hi, good afternoon,
I am working on a landing page Nicepage on wordpress.
All buttons or hyperlinks are not available to edit.. all keep https://nicepage.com

Please find a print screen attached..

Thank you for helping
Nuno Rogerio

Hi, I have the exact same problem since months. In June/July, I had experienced this problem. Since then, no improvement. > Hi, good afternoon, > I am working on a landing page Nicepage on wordpress. > All buttons or hyperlinks are not available to edit.. all keep https://nicepage.com > > Please find a print screen attached.. > > Thank you for helping > Nuno Rogerio
Support Team
Support Team posted this 16 December 2020

Hi,

I have the exact same problem since months. In June/July, I had
experienced this problem. Since then, no improvement.

There is no problem with editing links on our side. If you tried to follow my instructions in the post above and the problem still persists, please create a private case and provide temporary access to the site backend.
We will check the problem on your side.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, > I have the exact same problem since months. In June/July, I had > experienced this problem. Since then, no improvement. There is no problem with editing links on our side. If you tried to follow my instructions in the post above and the problem still persists, please create a private case and provide temporary access to the site backend. We will check the problem on your side. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
wiskeslagroom
1 Posts
wiskeslagroom posted this 26 June 2021

Hi, I have the same problem. The hyperlink is not working and I deactivated most of my plugins. Please help.

Hi, I have the same problem. The hyperlink is not working and I deactivated most of my plugins. Please help.
Support Team
Support Team posted this 28 June 2021

Hi,

wiskeslagroom, please create a private case and provide temporary access to the site backend, we will check the problem on your site.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, *wiskeslagroom*, please create a private case and provide temporary access to the site backend, we will check the problem on your site. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
bizz visual
4 Posts
bizz visual posted this 18 August 2021

the same problem, some links, and buttons are not working

the same problem, some links, and buttons are not working
Support Team
Support Team posted this 18 August 2021

Hi,

If the issue still persists on your WordPress website, please try to update the Nicepage Theme on this site.
For this, update the Desktop app to the 3.23.2 version (download from this page https://nicepage.com/User/app/downloads), open your Project and export the Theme following these https://nicepage.com/doc/67768/export-and-update-of-wp-theme-from-app instructions.

If you need further assistance, please create a private case https://nicepage.com/Forum/Topic/Create and provide temporary access to the WP admin panel, list all controls with broken links.

...................................................

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, If the issue still persists on your WordPress website, please try to update the Nicepage Theme on this site. For this, update the Desktop app to the **3.23.2** version (download from this page https://nicepage.com/User/app/downloads), open your Project and export the Theme following these https://nicepage.com/doc/67768/export-and-update-of-wp-theme-from-app instructions. If you need further assistance, please create a private case https://nicepage.com/Forum/Topic/Create and provide temporary access to the WP admin panel, list all controls with broken links. ................................................... ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
manson.zids
3 Posts
manson.zids posted this 16 November 2022

I'm having the same problem. It crashes every time. :(

I'm having the same problem. It crashes every time. :(
manson.zids
3 Posts
manson.zids posted this 16 November 2022

Who can support me?

Who can support me?
Support Team
Support Team posted this 17 November 2022

Hi,

I have answered in your private case.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, I have answered in your private case. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
amalaissaoui
1 Posts
amalaissaoui posted this 1 weeks ago

Hello,

I have an issue with my web site. The hyperlinks are sometimes working as expected and most of the cases it redirects me to the home page. any idea on how to fix this issue?

Thank you

Hello, I have an issue with my web site. The hyperlinks are sometimes working as expected and most of the cases it redirects me to the home page. any idea on how to fix this issue? Thank you
Support Team
Support Team posted this 6 days ago

HI,

I see you have created a private case. My colleague answered there.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

HI, I see you have created a private case. My colleague answered there. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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