Image Formatting

jumiclads
2 Posts
jumiclads posted this 26 June 2020
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I am having a problem with images.

I have uploaded 8 images in a slider. All images have the same pixel height of 500. One of the images when loaded into Nicepage Desktop reduces to 427 in height all on it own and causes a jump in the block when viewed in the browser. I tried dragging the image to 500 but it still causes a jump. It is image number 8 of a Cheetah Cub in the slider.

https://www.juliepilcherfineart.co.uk

Also I am having a problem with browser refresh. Every time I alter something it seems to affect the alignment of the images and I have to keep deleting my browser history or doing a ctrl f5 refresh to see the website correctly. It is the same on 2 pc's an ipad and 2 mobile phones.

Have you any ideas as to why.

I am having a problem with images. I have uploaded 8 images in a slider. All images have the same pixel height of 500. One of the images when loaded into Nicepage Desktop reduces to 427 in height all on it own and causes a jump in the block when viewed in the browser. I tried dragging the image to 500 but it still causes a jump. It is image number 8 of a Cheetah Cub in the slider. https://www.juliepilcherfineart.co.uk Also I am having a problem with browser refresh. Every time I alter something it seems to affect the alignment of the images and I have to keep deleting my browser history or doing a ctrl f5 refresh to see the website correctly. It is the same on 2 pc's an ipad and 2 mobile phones. Have you any ideas as to why.
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Support Team
Support Team posted this 29 June 2020

Hi,

I've checked the slider and the 8 image (Boycie.jpg) height is 500px. Could you please provide a few screenshots that demonstrate the issue?

Also, please provide a few screenshots that demonstrate the second issue (once the page is loaded). I do not see any alignment issues in the Desktop Chrome on Windows.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, I've checked the slider and the 8 image (Boycie.jpg) height is 500px. Could you please provide a few screenshots that demonstrate the issue? Also, please provide a few screenshots that demonstrate the second issue (once the page is loaded). I do not see any alignment issues in the Desktop Chrome on Windows. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
jumiclads
2 Posts
jumiclads posted this 29 June 2020

Hi Olivia

Thank you for your reply.

I have been working on my site and sorted the problem. It was a browser refresh problem. Once I had deleted my cache everything started to work.
The site is starting to take shape now and I am more than pleased with the way things are going.

Nicepage is brilliant.

Thank you

Mick

Hi Olivia Thank you for your reply. I have been working on my site and sorted the problem. It was a browser refresh problem. Once I had deleted my cache everything started to work. The site is starting to take shape now and I am more than pleased with the way things are going. Nicepage is brilliant. Thank you Mick
Support Team
Support Team posted this 30 June 2020

Hi Michel,

Nice to hear that everything is fine now. Please feel free to contact us on any occasion.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Michel, Nice to hear that everything is fine now. Please feel free to contact us on any occasion. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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