Wordpress "Import Content" wont upload

charlie61
103 Posts
charlie61 posted this 23 May 2020
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I can not upload theme and content.
It just loads and loads and loads. Waited over 1 hour.

Why and how do i solve this? Theme size is 30-40 mb so that should not be a problem. I am also working with 100mb/s internet.

I can not upload theme and content. It just loads and loads and loads. Waited over 1 hour. Why and how do i solve this? Theme size is 30-40 mb so that should not be a problem. I am also working with 100mb/s internet.
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13 Replies
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Support Team
Support Team posted this 25 May 2020

Hi Charlie,

The theme size may be the issue as your hosting may have limitations on the upload size and execution time. Please contact your hosting provider and ask them to check а something is blocking the content import from Nicepage.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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Hi Charlie, The theme size may be the issue as your hosting may have limitations on the upload size and execution time. Please contact your hosting provider and ask them to check а something is blocking the content import from Nicepage. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
gusmarrero
40 Posts
gusmarrero posted this 06 December 2020

Were you able to resolve this? godaddy already upgraded my hosting and size should have not limits, but then I still have this problem.

Were you able to resolve this? godaddy already upgraded my hosting and size should have not limits, but then I still have this problem.
Support Team
Support Team posted this 07 December 2020

Hi,

Please create a private case and provide temporary access to the WP admin panel and the .zip file with the Theme and content that you try to install on your WP site.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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Hi, Please create a private case and provide temporary access to the WP admin panel and the *.zip* file with the Theme and content that you try to install on your WP site. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
gusmarrero
40 Posts
gusmarrero posted this 13 December 2020

This seems a bit too common.

This seems a bit too common.
Support Team
Support Team posted this 14 December 2020

Hi,

I see your private case, if you still have any difficulties, please answer us there.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, I see your private case, if you still have any difficulties, please answer us there. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
atlanticbreeze
4 Posts
atlanticbreeze posted this 04 April 2021

Also me have same proble, the upload dont work, the file size is 38mb

Also me have same proble, the upload dont work, the file size is 38mb
Support Team
Support Team posted this 05 April 2021

Hi Antonella,

Please create another private ticket for your iisue - https://nicepage.com/Forum/Topic/Create?private=1
Attach the problem theme and let us know the limitation values used for:
post_max_size
upload_max_filesize
memory_limit

directives in the file php.ini and provide temporary access to your website admin panel back-end.

We'll check this issue on our side.

Best Regards,
...................................................
Sincerely,
Ahmad M.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1.
Follow us on Facebook: http://facebook.com/nicepageapp.

Hi Antonella, Please create another private ticket for your iisue - https://nicepage.com/Forum/Topic/Create?private=1 Attach the problem theme and let us know the limitation values used for: ***post_max_size upload_max_filesize memory_limit*** directives in the file ***php.ini*** and provide temporary access to your website admin panel back-end. We'll check this issue on our side. Best Regards, ................................................... Sincerely, Ahmad M. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1. Follow us on Facebook: http://facebook.com/nicepageapp.
Klykit.com
8 Posts
Klykit.com posted this 05 April 2021

Mine took a while, but it does upload. The only thing it seems to not do is delete old content when you import it.

Mine took a while, but it does upload. The only thing it seems to not do is delete old content when you import it.
voodoo
61 Posts
voodoo posted this 13 May 2021

Just created a theme with a couple of pages. Upload new theme - selected import previous content etc - and it just hangs there for over an hour - then I give up..

I did edit the theme zip file and I removed the nicepage plugin file (the site already has the nicepage plugin insteall - so I dont need it) - this reduced the theme zip file down to 3 mb.

Went through the install process and import content part - and again it just hangs.

as per with nicepage - it's one step forward and 3 steps back

any tips to ido the very simple task of installing a nicepage theme plus a couple of pages...it shouldnt be this difficult

Just created a theme with a couple of pages. Upload new theme - selected import previous content etc - and it just hangs there for over an hour - then I give up.. I did edit the theme zip file and I removed the nicepage plugin file (the site already has the nicepage plugin insteall - so I dont need it) - this reduced the theme zip file down to 3 mb. Went through the install process and import content part - and again it just hangs. as per with nicepage - it's one step forward and 3 steps back any tips to ido the very simple task of installing a nicepage theme plus a couple of pages...it shouldnt be this difficult
foreverglowupshop
30 Posts
foreverglowupshop posted this 17 November 2021

Did anyone get solution for this? Did nicepage try to resolve this issue?

Did anyone get solution for this? Did nicepage try to resolve this issue?
Support Team
Support Team posted this 18 November 2021

Hello foreverglowupshop,

Kindly create a separate private ticket with the description of your issue so we can look into it.
...................................................
Sincerely,
Lilioneta
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello **foreverglowupshop**, Kindly create a separate private ticket with the description of your issue so we can look into it. ................................................... Sincerely, Lilioneta Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
support35422
79 Posts
support35422 posted this 23 November 2022

I am also struggling to import a theme with content. Theme and content uploads but content doesn’t populate. Anyone manage to sort out the problem?

I am also struggling to import a theme with content. Theme and content uploads but content doesn’t populate. Anyone manage to sort out the problem?
Support Team
Support Team posted this 28 November 2022

Debra,

Please answer the case we have created for you.

...................................................
Sincerely,
Alan R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Debra, Please answer the case we have created for you. ................................................... Sincerely, Alan R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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