reCAPTCHA doesn't work

charlie61
103 Posts
charlie61 posted this 23 April 2020
Report a bug

I have enabled recaptcha v.3 in my form.
I did enter site key and security key. But i still get aaaallloooott spam mails everyday.

Why is that?

I have enabled recaptcha v.3 in my form. I did enter site key and security key. But i still get aaaallloooott spam mails everyday. Why is that?
Vote to pay developers attention to this features or issue.
13 Replies
Order By: Standard | Newest
Support Team
Support Team posted this 24 April 2020

Hi Charlie,

Do you see the reCAPTCHA badge at the bottom corner of the page with form? If so then reCAPTCHA works. Most probably it needs some time to check the activity on your website.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Charlie, Do you see the reCAPTCHA badge at the bottom corner of the page with form? If so then reCAPTCHA works. Most probably it needs some time to check the activity on your website. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
charlie61
103 Posts
charlie61 posted this 24 April 2020

Yes i see the badge. Been waiting 2-3 weeks, still a lot spam everyday.

Also, can the badge be hidden?

Yes i see the badge. Been waiting 2-3 weeks, still a lot spam everyday. Also, can the badge be hidden?
Support Team
Support Team posted this 24 April 2020

Charlie,

If you see the badge then reCAPTCHA v3 script works ok.
reCAPTCHA is designed to be able to block spambots but it is helpless against other types of spam. Human spammers can easily get around the program. Most probably this is your case.

You can hide the badge with the following css:

.grecaptcha-badge { visibility: hidden; }

It can be added to the theme in Nicepage Desktop >> Site Settings >> CSS tab.
Please let us know if you have any further questions.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Charlie, If you see the badge then reCAPTCHA v3 script works ok. reCAPTCHA is designed to be able to block spambots but it is helpless against other types of spam. Human spammers can easily get around the program. Most probably this is your case. You can hide the badge with the following css: .grecaptcha-badge { visibility: hidden; } It can be added to the theme in Nicepage Desktop >> Site Settings >> CSS tab. Please let us know if you have any further questions. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
charlie61
103 Posts
charlie61 posted this 24 April 2020

Is there a way to prevent the spam that is not filtred with recaptacha integration? I am talking about 10-20 emails a day.

Is there a way to prevent the spam that is not filtred with recaptacha integration? I am talking about 10-20 emails a day.
Support Team
Support Team posted this 24 April 2020

Hi Charlie,

We do not have any additional spam filters. You can try some other third-party tools for your CMS.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Charlie, We do not have any additional spam filters. You can try some other third-party tools for your CMS. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
anouck2
2 Posts
anouck2 posted this 11 May 2020

Hello,
I have the same problem as Charlie... the ReCaptcha is properly installed and the ReCaptcha logo is displayed in the website, but I still receive a lot of spam too.
Could you check that please?
I use Google ReCaptcha V2 with others website build with another CMS and it works perfectly... I can not believe that the latest version of recaptcha is not working at all...?
Thank you in advance for your answer.
Best regards
Olivier

Hello, I have the same problem as Charlie... the ReCaptcha is properly installed and the ReCaptcha logo is displayed in the website, but I still receive a lot of spam too. Could you check that please? I use Google ReCaptcha V2 with others website build with another CMS and it works perfectly... I can not believe that the latest version of recaptcha is not working at all...? Thank you in advance for your answer. Best regards Olivier
charlie61
103 Posts
charlie61 posted this 11 May 2020

Exactly, I can understand that sometimes spam gets through recaptcha. But i get daily 10-20 spammails, even on websites that isn’t even seo optimized or actually public official websites, even demo websites.

Something is wrong and I feel that the recaptcha does not work at all. it would be better to not use a contact form at all and just provide the email and let the visitor do it manually. But how sexy is that?

Charlie

Exactly, I can understand that sometimes spam gets through recaptcha. But i get daily 10-20 spammails, even on websites that isn’t even seo optimized or actually public official websites, even demo websites. Something is wrong and I feel that the recaptcha does not work at all. it would be better to not use a contact form at all and just provide the email and let the visitor do it manually. But how sexy is that? Charlie
Support Team
Support Team posted this 12 May 2020

Hi,

If you see the sign of reacptcha on your site, then it is working. There is nothing to do with Nicepage, we only allow to add this functionality. So that is now recaptcha 3 works, probably the algorithm is not ideal and you still can receive spam letters sometimes.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, If you see the sign of reacptcha on your site, then it is working. There is nothing to do with Nicepage, we only allow to add this functionality. So that is now recaptcha 3 works, probably the algorithm is not ideal and you still can receive spam letters sometimes. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
uprava.nicepage2
5 Posts
uprava.nicepage2 posted this 23 June 2020

Is any way how to run ReCaptcha ver.2 ? I think it will be better for my forms than ver3. Because I have v3 working, but still have 20 spams mail per day.

Is any way how to run ReCaptcha ver.2 ? I think it will be better for my forms than ver3. Because I have v3 working, but still have 20 spams mail per day.
Support Team
Support Team posted this 23 June 2020

Hi,

We do not have option to integrate recaptcha 2 version.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, We do not have option to integrate recaptcha 2 version. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
ITSM Direct Ltd
11 Posts
ITSM Direct Ltd posted this 11 January 2022

Hi,
I know this is an old post but I am having the same issues.

I have a new set of keys from google and are using them.
Its been 48 hours and its sending the form rather than asking the user for verification.
I do get the recaptcha badge in the corner but that's about it.

Did anyone find a fix?

Hi, I know this is an old post but I am having the same issues. I have a new set of keys from google and are using them. Its been 48 hours and its sending the form rather than asking the user for verification. I do get the recaptcha badge in the corner but that's about it. Did anyone find a fix?

Last edited 11 January 2022 by ITSM Direct Ltd

Support Team
Support Team posted this 11 January 2022

Hi,

We are using reCaptcha v3 and it does not provide any verification checkbox in the form. It works in a different way. If you see the badge in the corner of your screen, then it is working fine.
https://nicepage.com/doc/61415/recaptcha-integration

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, We are using reCaptcha v3 and it does not provide any verification checkbox in the form. It works in a different way. If you see the badge in the corner of your screen, then it is working fine. https://nicepage.com/doc/61415/recaptcha-integration ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
frey2
7 Posts
frey2 posted this 31 March 2023

like.

like.

Last edited 05 April 2023 by frey2

You must log in or register to leave comments