Limited icon selection in Nicepage

dede
2 Posts
dede posted this 12 August 2026
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Hello Nicepage Support,

I’m having an issue with the icon library in Nicepage. I can only see a very limited number of icons available to choose from.

When I use the icon search function and type different keywords, the search does not show any additional or relevant results. It seems like I only have access to a small set of icons, regardless of what I search for.

Could you please let me know why this is happening? Is there a setting I need to enable, or is there a problem with the icon library in my installation/account?

I would appreciate your help in resolving this issue.

Best regards,
Darek

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16 Replies
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DG Media
63 Posts
DG Media posted this 12 August 2026

Same issue here - once again.

JiffyBag
2 Posts
JiffyBag posted this 12 August 2026

Same here.

Support Team
Support Team posted this 12 August 2026

Hello,

Thank you for reporting this.

This issue is already known to us, and our developers are currently investigating it.

We apologize for the inconvenience and appreciate your patience.

Thank you.

...................................................
Sincerely,
George Barbariani
Nicepage Support Team

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DG Media
63 Posts
DG Media posted this 14 August 2026

This is extremely annoying as the feature feels like it works for a few days to break another time for several weeks until it gets fixed.

Support Team
Support Team posted this 14 August 2026

Hi,

Yes, unfortunately, the icon search is not working again. However, our developers have already fixed the issue in the Online Builder and WP, Joomla plugins.
Please check on your end.

The fix for the Desktop application will be available soon, and we will let you know as soon as it is released.

Sorry for the inconvenience.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

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Support Team
Support Team posted this 21 August 2026

Hi,

The issue has now also been fixed in the Desktop app.

Please update the Desktop app to the latest version, v8.6.15 https://nicepage.com/User/app/downloads, and check if the icon search is working correctly on your end.

Sorry for the inconvenience.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

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christian4142
16 Posts
christian4142 posted this 4 weeks ago

I can't search for or find an icon using either the Desktop App 8.6.23 on Mac or the Online Builder. Since this problem has been going on for quite some time, I'd like to ask that it be fixed as soon as possible. Unfortunately, SVG icons can't be downloaded directly from Flaticon.

Support Team
Support Team posted this 4 weeks ago

Hi,

Thank you for reporting this issue.

The issue is known, and our developers are currently working on it. We will contact you as soon as we have an update.

Thank you for your patience and understanding.
...................................................
Sincerely,
Edgar L.
Nicepage Support Team

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DG Media
63 Posts
DG Media posted this 3 weeks ago

And again.

Support Team
Support Team posted this 3 weeks ago

Hi,

Thank you for your message.

We understand how important this is to you, so we are doing everything possible to resolve the problem once and for all as soon as possible.

We apologize for any inconvenience.
...................................................
Sincerely,
Edgar L.
Nicepage Support Team

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christian4142
16 Posts
christian4142 posted this 1 weeks ago

Still no solution after 2 weeks?

Support Team
Support Team posted this 1 weeks ago

Hi,

Thank you for your message.

We are doing everything possible to fix this as soon as possible.

We apologize for the inconvenience.

We will try to notify you when the fix is ready.
...................................................
Sincerely,
Edgar L.
Nicepage Support Team

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MrBuilder
67 Posts
MrBuilder posted this yesterday

Hi Nicepage,

Are yo still working on this? Need more icons?

Thank you

Support Team
Support Team posted this yesterday

Hi, dede

Thank you for your message.

Yes, we are working on this, we are trying to fix everything as soon as possible.
...................................................
Sincerely,
Edgar L.
Nicepage Support Team

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dede
2 Posts
dede posted this 22 hours ago

Nie działa

Support Team
Support Team posted this 15 hours ago

Hi, dede

Thank you for reaching out to us.

Yes, our developers are already aware of this issue. We will restore the icons' functionality in the near future.

We thank you for your patience and understanding and apologize for any possible inconvenience.
...................................................
Sincerely,
Edgar L.
Nicepage Support Team

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