cant log in to online editor in Joomla

tip.pv2
2 Posts
tip.pv2 posted this 05 March 2020
Report a bug

Hello,

I cant login to online editor in Joomla. Suddenly Nicepage wants me to log in when trying to edit article, but when I fill name and password, I receive message that browser is set to block third party cookies. Actually, my Chrome is NOT set to block them.

Thank you for solving this.

Petr

Hello, I cant login to online editor in Joomla. Suddenly Nicepage wants me to log in when trying to edit article, but when I fill name and password, I receive message that browser is set to block third party cookies. Actually, my Chrome is NOT set to block them. Thank you for solving this. Petr
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Support Team
Support Team posted this 05 March 2020

Hi Petr,

We are aware of the problem (https://nicepage.com/questions/61848/cannot-edit-nicepage-pages-directly-in-wordpress-cookie-issue). It's related to security update in google chrome v80.
Our developers will try to fix it at the nearest time.
Sorry for the inconvenience.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Petr, We are aware of the problem (https://nicepage.com/questions/61848/cannot-edit-nicepage-pages-directly-in-wordpress-cookie-issue). It's related to security update in google chrome v80. Our developers will try to fix it at the nearest time. Sorry for the inconvenience. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
cynthialo
50 Posts
cynthialo posted this 24 January 2022

Hi,

I am using Firefox and the problem exists there as well. Please advise.

/Cynthia

Hi, I am using Firefox and the problem exists there as well. Please advise. /Cynthia
Support Team
Support Team posted this 24 January 2022

Hello Cynthia,

The issue is related to one of the most recent Firefox updates. The login with Chrome and other browsers works ok.

We tested such a solution within other users:
- log in to the plugin after cleared Cookies and Site Data in FF
- log in on the Nicepage website.
- relaunched the Nicepage editor and the autologin worked ok.

Another way:
1/ clear FF settings
2/ login NP account
3/ login to concerned site admin
4/ click and open article to modify
5/ click on "edit with np"
6/ login NP plugin

Please try the provided solutions and let us know if you need any further assistance.
...................................................
Sincerely,
Anna T
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Cynthia, The issue is related to one of the most recent Firefox updates. The login with Chrome and other browsers works ok. We tested such a solution within other users: - log in to the plugin after cleared Cookies and Site Data in FF - log in on the Nicepage website. - relaunched the Nicepage editor and the autologin worked ok. Another way: 1/ clear FF settings 2/ login NP account 3/ login to concerned site admin 4/ click and open article to modify 5/ click on "edit with np" 6/ login NP plugin Please try the provided solutions and let us know if you need any further assistance. ................................................... Sincerely, Anna T Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
cornishbelle
1 Posts
cornishbelle posted this 26 January 2022

I had the same issue and it turned out to be a random popup blocker that was turned on. Hope this helps someone in case they are having the same issue.

I had the same issue and it turned out to be a random popup blocker that was turned on. Hope this helps someone in case they are having the same issue.
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