Cannot edit Nicepage pages directly in Wordpress, cookie issue

Hi Greg,

I am currently logged into NicePage in Chrome on another tab and there are no prompts to accept cookies.

Do you mean that you logged on one tab but Nicepage asks to login on another tab? In general, if you logged on one tab it should be enough and you just need to refresh the page. If Nicepage asks for login, in this case, please create a short video that demonstrates the issue in these two tabs and browser cookie settings.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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No, what I meant by that was that i can log into the nicepage site fine in this browser. That the site itself does not have a problem with cookies. Its only when I try to access Nicepage via Wordpress that I get the message that 3rd party cookies are disabled, when they are not.

It only appears to be the browser on this pc. I have 2 other computers at my disposal so I did some teseting and as long as I have logged into Nicepage.com in the browser prior, there is no issue editing the widget.

I have actually gone to the lengths of completely scrubbing history, including cookies. I have even uninstalled Chrome, restarted computer and reinstalled Chrome. Only to be faced with the same problem again.

Hi,

Could you please provide us with the screenshot that demonstrates the cookie settings in the problem browser.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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I am having the same problem.

I just downloaded the Nicepage Plugin for my Joomla and when I try to log in it tells me "Your browser is currently set to block third-party cookies. Please allow cookies from nicepage.com to sign in."

But, I can log in just fine on nicepage.com ...

I checked my cookies settings and nothing is set to block third party cookies ...

Please help...

Apologies for the delay.

Here is a screenshot of the cookies.

Cheers

Greg J

Hi,

If you're using Chrome please open this page

chrome://settings/content/cookies

and make sure that this option is DISABLED:

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I seem to have the same issue since the last update of Nice Page. I was able to login to nice page (in Wordpress) until 2 week ago.
Plugin version = 2.7.0
Local installed version = 2.7.8
Error during login : Your browser is currently set to block third-party cookies. Please allow cookies from nicepage.com to sign in.
Cookies settings in Chrome Version 80.0.3987.122 (Officiële build) (64-bits) see attached screen shot.
Hope you can fix this asap

Yes we have the correct setting for 3rd party cookies, this was stated previously.

You need to appreciate that I have spent hours trying to resolve this issue and have checked, rechecked and checked again all the required settings etc.

Last edited 03 March 2020 by Greg J

Hi,

Sorry for the inconvenience. Can you please open the DevTool, open the console tab and try login again.
And send to us screenshot of any errors in the console tab

At this moment as a workaround please try the following:
1. Open CMS
2. Open https://nicepage.com/ in another tab and log in
3. Go back to the cms and just press F5

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

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Hi,

Sorry for the inconvenience. Can you please open the DevTool, open the console tab and try login again.
And send to us screenshot of any errors in the console tab

At this moment as a workaround please try the following:
1. Open CMS
2. Open https://nicepage.com/ in another tab and log in
3. Go back to the cms and just press F5

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

what is the "CMS"

what is the "CMS"

WordPress or Joomla. I mean go to your site admin panel

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

ok tried that, doesnt work. I am still being prompted for login details.

Here is the screensot from DevTools when logging in.

Greg,

Can you please provide temporary access to your computer via TeamViewer?

...................................................
Sincerely,
Chris
Nicepage Support Team

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Hi Greg,

Please try the following solution:

1. open a new tab in Chrome
2. navigate to nicepage.com website
3. login
4. go back to the CMS editor
5. click F5 to refresh the page. Now you should be logged in.

Please let us know the result.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Nope, that doesnt work.

I even tried clearing the current cookies stored by nicepage.com and closing browser, then reopen and attempt to connect.
I always get the login dialog and when I enter the login credentials its telling me "Your browser is currently set to block third-party cookies. Please allow cookies from nicepage.com to sign in."

Regards

Greg J

Nope, that doesnt work.

I even tried clearing the current cookies stored by nicepage.com and closing browser, then reopen and attempt to connect.
I always get the login dialog and when I enter the login credentials its telling me "Your browser is currently set to block third-party cookies. Please allow cookies from nicepage.com to sign in."

Regards

Greg J

Same issue here (google chrome only). Few days ago I have created sample page directly in wordpress, but now I am not able to edit the page in wordpress because I am not able to login. (I am using facebook login)

It will only redirects me to page https://nicepage.com/Editor/Account/Authorized?externalSource=facebook&app=cms&IsSignup=False#=

say:
Great! Authorization completed successfully.
Return to Nicepage application.

And that is it! in wordpress there is still login screen.

In firefox the login worked fine but messed up font sizes, spacing etc. So I am pretty sad from trying that.. :D

I have attached files.

nicepage01 - login via facebook
nicepage02 login via regular account
screenshot (in czech language) from google chrome settings (third party cookiesa re not blocked...

George

Sorry for the inconvenience. We have found the problem and will try to fix it at the nearest time. It's related to security update in google chrome v80

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Sincerely,
Alexs
Nicepage Support Team

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Great news, thanks for your persistence with this frustrating issue.

Cheers

Greg J

I have the same isue with Joomla through Chrome.

Firefox works OK