I get a warning "this connection is not private"

I hope they figure it out. I am having the very same problem.

Hello,

Thanks for reaching out.

In your account, we can see one published website: site185846, and it loads correctly on our end with a valid SSL certificate.
Please be informed that it may take up to 72 hours for the data to propagate and for the certificate to be applied after publishing.

To help us investigate further, could you please provide the exact link (URL) of the site where you see this message?
A screenshot of the full warning would also be very helpful.

Looking forward to your reply.
...................................................
Sincerely,
George.
Nicepage Support Team

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Last edited 3 days ago by Support Team

Hello,

I hope they figure it out. I am having the very same problem.

Please elaborate on the issue you are experiencing by creating a separate support ticket and providing the website link.

Thank you and looking forward to your reply
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

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Hi there,

Thank you very much for your prompt reply.

I use Nicepage Desktop and when I opened it, it required to log in and pop up in log-in page that show the message "this connection is not private": https://account.nicepage.com/register/embed?client_id=nicepage&state=5b88d572-f592-8fad-b412-b40144b249b0&appName=mac&domain=app.desktop.nicepage.com&redirect_uri=https%3A%2F%2Fnicepage.com%2FAccount%2FOAuthDesktopCallback&email=ducthanhht%40gmail.com

My webpage is https://ducthanhht.github.io/

The problem still persists

Thank you

Same here. Very inconvenient timing. It is trying to use a "dev" certificate.

I believe you misunderstood the problem. The WIndows app tried to log in "account.nicepage.com" using "account.dev.nicepage.com" ssl certificate.

Hi,

We have reproduced the issue on our end and forwarded it to our developers for fixing.
As soon as a fix is available, we will let you know.

We apologize for the inconvenience caused.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

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The issue is fixed.
Please check on your end and let us know if you need further assistance.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

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Thank you very much for your great support. It works now.

You can creat a separate support ticket. Susanna and Nicepage Support Team are very responsive! Great experience.

Hello

Thank you for the kind words. We're so glad everything is working now!

Feel free to reach out anytime if you need further assistance.

...................................................
Sincerely,
George.
Nicepage Support Team

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Follow us on Facebook: http://facebook.com/nicepageapp

Thank you. All is working well.