I really need to update our website. but the software is crashing every time, i START IT. I updated it but it still the same. What is the solution for your problems about software bugs and issues. This is now a big problem for you guys
Hi, Amadou
Thank you for reaching out to us.
To begin with, could you please let us know the version of your macOS?
Additionally, could you clarify how much time passes between launching the app and the crash? Does any error message appear? If yes, please provide a screenshot.
Also, could you let us know if you have performed any actions with Nicepage data — for example, have you cleaned up any files (possibly affecting Nicepage files)? Any manipulation with Nicepage data could lead to this issue, so please let us know if anything like that has occurred.
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Sincerely,
Edgar L.
Nicepage Support Team
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The same here. Mac OS 26.5.1 Tahoe, NP Vers. 8.5.1
Sarting Nicepage, the 4 Colour buttons blinking and then it disapear, App closed.
I tried the older version 8.4. The same issue, four blinking buttons, then i can see very short the access dialogue befor it crashes. This is very bad, I can't work at my website. Is there any preference file to delete or something else?
Hi, Amadou
Thank you for your message.
Please try clicking on the Nicepage icon in the corner during loading. Sometimes this helps. Let us know if it works.
...................................................
Sincerely,
Edgar L.
Nicepage Support Team
Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp
Hi,
I tried the older version 8.4. The same issue, four blinking buttons, then i can see very short the access dialogue befor it crashes. This is very bad, I can't work at my website. Is there any preference file to delete or something else?
You can also try renaming the Nicepage project folder (by default ...Documents/Nicepage) and saving the projects in another folder as a backup. Once the Nicepage app is launched and working as expected, you can paste the projects folder into the new folder.
...................................................
Sincerely,
Ahmad.
Nicepage Support Team
Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp
Thank you Ahmed
I managed to sort out the problem. After restarting, I closed all programmes except the Finder. Then I opened Nicepage 8.4 and was able to log in via Firefox again. The programme is working again even after updating to NP 8.5.1.
Best ragards
Peter
Hi Peter,
Thank you for the update, and we're glad to hear that you've resolved the issue! We appreciate you taking the time to let us know what worked for you.
Closing unnecessary background applications and restarting can often help clear up conflicts that may affect performance. It's great that everything is running smoothly again with version 8.5.1.
If you encounter any issues in the future, please don't hesitate to reach out. We're here to help.
...................................................
Sincerely,
Ahmad.
Nicepage Support Team
Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp
