SSL certificate issue for uf-amarante.pt root domain

toze.cteixeira
2 Posts
toze.cteixeira posted this 4 weeks ago
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Hello,

I configured my custom domain for my Nicepage Cloud website and the DNS is correctly pointing to the IP requested by Nicepage.

Current situation:

https://www.uf-amarante.pt works correctly and opens with a valid SSL certificate
https://uf-amarante.pt shows a certificate error
DNS check in Nicepage shows the domain as correctly configured

It seems the SSL certificate is being issued only for the www version, but not for the root domain (uf-amarante.pt).

Could you please check the SSL configuration for both:

uf-amarante.pt
www.uf-amarante.pt

I would like both versions to work correctly, or alternatively have uf-amarante.pt redirect safely to https://www.uf-amarante.pt.

Thank you.

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Support Team
Support Team posted this 4 weeks ago

Hello António,

Thank you for contacting us!

We checked your domain configuration, and both:
https://uf-amarante.pt
https://www.uf-amarante.pt

They are now working correctly with valid SSL certificates.

It seems the issue was related to SSL propagation, which can take some time after domain configuration.

If you still notice any issues, please let us know.
...................................................
Sincerely,
George.
Nicepage Support Team

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