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Icons Not Loading ( Again )

The Auriya Group
15 Posts
The Auriya Group posted this 26 March 2026
Report a bug

This is the second time this has happened within the span of some months, I've reported it before. No icons are loading. See attached.

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The Auriya Group
15 Posts
The Auriya Group posted this 26 March 2026

Forgot to mention this is on the desktop app -- and yes, I installed the new update.

Support Team
Support Team posted this 27 March 2026

Hello Ciris,

Thank you for reaching out!

We are aware of this issue and have also tested it on our side.

At the moment, everything works correctly in the online builder and in CMS systems using the Nicepage plugin.
The issue appears to be related specifically to the desktop application.

Our development team is already aware of this behavior, and we expect a fix in one of the upcoming updates.

Thank you for your patience and understanding.
...................................................
Sincerely,
George.
Nicepage Support Team

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DG Media
60 Posts
DG Media posted this 30 March 2026

Same here, I have the exact same issue with the desktop application

Support Team
Support Team posted this 2 weeks ago

Hi,

The icon search issue in the Desktop app will be fixed in the next Nicepage v. 8.5.
Please follow our news about updates https://nicepage.com/doc/640008/role-based-access-levels.

The icon search is currently working in the Online Builder and in the Nicepage plugin for WordPress and Joomla.

Sorry for the inconvenience.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 2 weeks ago by Support Team

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