Long-Time Customer Feedback, Renewal Decision, and Questions About HTML/Content Import Workflow

33 Posts

josesalloum posted this 4 weeks ago

Hello Nicepage Support,

I have been a customer since the very beginning, going back even to the Artisteer days. So I am not writing to you as a casual user or someone who just discovered the product. I am writing as a long-time customer who has followed your development for years and who genuinely wanted Nicepage to become a main long-term platform.

However, I did not renew my subscription.

The reason is simple: after many years of use and many repeated requests, I do not feel that Nicepage has progressed fast enough in several important areas.

In particular, I have been asking for improvements for a long time in areas such as:

menu editing
footer editing
more flexible and practical page editing with HTML editor
and more recently, AI-related functionality

These are not minor details. These are core workflow issues.

At the same time, the market has changed. There are now many competing platforms, and they are moving faster. Other tools are improving in areas such as:

AI API, and AI-assisted content creation
content import and editing
HTML and Markdown workflows
flexibility of editing
automation and integration
and faster response to long-requested features

So today, the question is no longer whether Nicepage has attractive templates. It does.

The question is:
why should a long-time customer renew today instead of moving to one of the competing alternatives?

That is the real question I need answered.

One of my biggest problems is the page editing workflow.

I now create a large amount of content outside the platform using tools such as ChatGPT and Claude. That content is often produced as:

plain text
formatted text
HTML
or Markdown

But Nicepage still does not offer what I consider a practical HTML editor or a serious content import workflow. As a result, editing content becomes slower than it should be, and I am forced to work across multiple platforms just to do tasks that should be straightforward.
Frankly, with the AI tools available today, development should be moving much faster and much better than last year. Users should be seeing stronger improvements, not slower progress. From the outside, it feels like Nicepage is falling behind while the rest of the market is accelerating.

This is costing time.

For me, that is now a serious product limitation.

Before I decide whether Nicepage deserves renewal, I would like clear and direct answers to the following:

1. HTML Editing / Import

Are you currently developing your HTML editing mode for page content?
Is there any supported way to paste or import raw HTML into Nicepage and continue editing it inside the editor?

2. Markdown Support

Do you support importing or converting Markdown (.md) into Nicepage pages, posts, or content blocks?
If not, is this planned?

3. AI Content Workflow

Since AI-generated content is now a normal workflow for many users, what is your recommended method for bringing AI-generated HTML or Markdown into Nicepage efficiently?
Are you actively working on improvements for AI-assisted publishing and editing?

4. API / Automation / Import Format

Do you offer any public API, automation tools, developer tools, or documented import specification for:
- creating pages
- importing content
- generating blocks
- generating project/page/block files externally
If not, is this something under consideration?

5. Product Roadmap

Are improvements to the following currently on your roadmap?
- AI features
- menu editing
- footer editing
- HTML/content import
- more flexible page editing

I want to be very clear: I am asking this as someone who has supported your products for many years.

But loyalty has limits.

A long-time customer should not still be waiting after so many years for basic workflow improvements while competing tools continue to move forward.

So I am asking directly:

What is the reason for me to renew Nicepage today?

If the answer is only templates and design, that is no longer enough.

I would appreciate a direct and honest reply.

Best regards,

Jose

ai-and-editor

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4 Replies

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Support Team posted this 4 weeks ago

Hello Jose,

Thank you for taking the time to share such a detailed message and for your long-term support since the Artisteer days. We truly appreciate that.

You are absolutely right that the market has evolved, especially with the rise of AI tools and more flexible content workflows.
Expectations today are very different from a few years ago.

At the same time, I’d like to clarify how Nicepage is positioned.

Nicepage has always been built as a visual, design-first tool, focused on helping users create responsive websites quickly and consistently without needing to work at the code level. Because of that, some workflows like raw HTML editing, Markdown pipelines, or API-based automation are intentionally not part of the core product model.

Regarding your specific points:

HTML editing/import - There is currently no full HTML editing mode or direct workflow for importing and continuing work on raw HTML inside the builder. The editor is structured to preserve layout consistency and responsive behavior.
Markdown support - not supported at the moment.
AI workflows - We understand that many users generate content externally. The current approach is to bring that content into Nicepage and adapt it within the visual editor.
API / automation - There is no public API or automation layer available at this time.

We continue to improve the product, especially in areas like design flexibility, templates, and overall usability, but not all features, particularly those that would fundamentally change how the editor works, are part of the short-term roadmap.

Why renew today?

Nicepage remains a strong solution for users who value a visual-first workflow, where speed, simplicity, and design consistency are more important than code-level control.

However, if your current workflow is heavily centered around external content generation, HTML/Markdown pipelines, or automation, then it’s understandable that Nicepage may not fully align with that approach. That’s less about a missing feature and more about a difference in how the product is designed to be used.

We completely understand your perspective, and your feedback is genuinely valuable to us.

Thank you again for your honesty and for being with us for so many years.
...................................................
Sincerely,
George.
Nicepage Support Team

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33 Posts

josesalloum posted this 4 weeks ago

Hi,

So the answer is no, no, no, and no.

That is disappointing, dear Nicepage team.

The footer needs improvement, and we have been asking for that for many years.
The website menu needs improvement, and we have been asking for that for many years.
And yet, you are expecting me to renew?

You said: “Nicepage has always been built as a visual, design-first tool, focused on helping users create responsive websites quickly and consistently without needing to work at the code level.”

In my experience, that is simply not true. It is very difficult to make a page function properly without spending many hours trying to fix issues.

In my business, we say, "Go AI or go home.”

Thank you.

Last edited 4 weeks ago by josesalloum

Support Team posted this 4 weeks ago

Hello Jose,

I understand your frustration, especially given how long you’ve been with us and how consistently you’ve raised these points over the years.
You’re right, when requests remain unaddressed for that long, it naturally leads to disappointment.

We hear you clearly regarding footer editing, menu flexibility, and the need for a more efficient workflow when working with externally generated content.

You’re also right about one important thing: the market is changing fast, especially with AI-driven workflows.
Your “Go AI or go home” point is not wrong, and it’s something we are actively discussing internally.

At the same time, I want to be transparent: Nicepage today is still primarily optimized for a visual-first workflow, and that does create limitations for users like you who rely heavily on HTML, Markdown, and AI-based pipelines.

At the same time, I want to emphasize that Nicepage is continuously evolving.
We are actively working on improving the product, especially in areas like flexibility, usability, and overall editing experience, even if some deeper workflow changes take more time to rethink and implement properly.

That said, your feedback is not lost. Conversations like this directly influence how we think about future improvements, especially around flexibility and content workflows.

If you decide that Nicepage no longer fits your current needs, I completely understand that decision.

If you’re open to it, I would also appreciate staying in touch or hearing what tools you decide to move to; that kind of insight is extremely valuable for us.

Thank you again for your time, honesty, and long-term support.
...................................................
Sincerely,
George.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

33 Posts

josesalloum posted this yesterday

Hi George,

Thank you for the honest reply. I appreciate the transparency.

Here is my suggestion:

Please consider publishing a clear product roadmap and sharing it with your paying members. Let us see what you are planning, what you are working on, and what progress is being made. That way, we can follow along, and you are accountable to the people who are actually supporting the product financially.

Currently, paying customers are renewing based on hope. That is not sustainable. A visible roadmap would give us a real reason to stay and to believe that things are moving forward.

I want to be clear: I genuinely like Nicepage. The design quality is strong, and the templates are excellent. But the product is still challenging to use in several important ways, and that has not changed in a long time. Menu editing, footer editing, and content import— these are not edge cases. These are everyday workflow problems.

And here is the thing: you now have the power of AI-assisted coding available to you as developers. The same tools your users are adopting — ChatGPT, Claude, Copilot — can help your own team achieve great things in a very short time. AI can accelerate development dramatically. There is no reason these long-standing issues should remain unresolved when the tools to fix them are right in front of you.