Lightbox controls missing

69 Posts

rocket77 posted this 22 March 2026

I have a gallery on my page that always worked. Today I made an update to some text in another section (NOT the gallery!), and now the lightbox controls are missing. What I'm talking about are the standard lightbox next/previous arrows, close X, etc.

Here is the page in question: https://roadcrew.de/

To make matter even more confusing: if I publish the exact same page to Nicepage hosting, the lightbox controls are NOT missing:
https://rc-2026.nicepage.io/

To summarize:
https://roadcrew.de/ Lightbox controls missing
https://rc-2026.nicepage.io/ Lightbox controls not missing
Both published from the same project ...

So what's the deal?

controls lightbox missing

Vote to pay developers attention to this features or issue.

5 Replies

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Support Team posted this 23 March 2026

Hi,

Yes, I see that the issue happens after the HTML export. We have asked our developers to investigate it further and hope it will be fixed in the near future. Sorry for the inconvenience.

Let us know if you need our further help!
...................................................
Sincerely,
Paul C.
Nicepage Support Team

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Support Team posted this 4 weeks ago

Hi Gary,

The general fix is already available in the current Nicepage v.8.4.

Thanks for reporting the issue.
Sorry for the inconvenience.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

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69 Posts

rocket77 posted this 4 weeks ago

Great, thanks! Keep up the good work!

69 Posts

rocket77 posted this 4 weeks ago

Hi,

I just did a test. The lightbox controls are visible on Desktop, but not on mobile. The minimum control icon that should be sen on mobile is the "close X" at the top right. the previous/next arrows - well lets say you dont need them on mobile because you can swipe next/previous.

There is an UX problem with the mobile version: as you can see from the screenshot, the black background/overlay does not cover all the content underneath it. Also the "back to top" button has its z-index set so that it is on top of the lightbox overlay. This is not correct in my opinion. The lightbox should be launched in the z-index on top of everything.

You can view the site after publishing with version 8.4 here: https://roadcrew.de/

ROADCREW---Classic-Rock.png

Support Team posted this 4 weeks ago

Hi Gary,

Thanks for your reply.

the previous/next arrows - well lets say you dont need them on mobile
because you can swipe next/previous.

Yes, that’s right.

The minimum control icon that should be sen on mobile is the "close X"
at the top right.
the black background/overlay does not cover all the content underneath it.

I see this button on your site https://roadcrew.de/ and failed to reproduce the second issue from my mobile.
Please clear the browser cache and check again.

Also the "back to top" button has its z-index set so that it is on top
of the lightbox overlay.

I have asked our developers to check this issue. We will let you knwo when we recieve a responce from them.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

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