Website shows password required after editing in Nicepage

derk.devries
13 Posts
derk.devries posted this yesterday
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Hi, I noticed when I edit my webpage in Nicepage (site is hosted on Joomla) that the site gets corrupted and I need to give a password, instead of showing the landing page. I have now 2 websites affected and I cannot roleback to the original state. Please help.

Regards, Derk

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derk.devries
13 Posts
derk.devries posted this yesterday

See:
www.mindyourheart.nl
www.forty-2.nl

derk.devries
13 Posts
derk.devries posted this yesterday

I found the issue. In Joomla somehow after editing it puts a password on the page you edited. Removing this in the Joomla screen resolved the issue.

Support Team
Support Team posted this 17 hours ago

Hello Derk,

Thank you for informing.
Please let us know if you can reproduce the issue again, step by step, so that we can detect the issue from our side.
...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

derk.devries
13 Posts
derk.devries posted this 16 hours ago

Hi Anna,

I can reproduce the error and its resolution.

The steps that create the issue:
1. I open my Joomla console (I am using v 5.4.3) and go to Articles and click to edit one of my pages
2. I edit using my Nicepage extenstion
3. I Save and close the Nicepage Editor and Save and Close in Joomla
4. Whn I try to access the webpage, then it asks for a password.

To resolve the issue:
1. Open the Joomla console, go to the Article secion and open the page that got password protected.
2. Remove the password and Save & Close (see attached screenshot)
3. Now the webpage is accessible again without password,

Last edited 15 hours ago by derk.devries

Support Team
Support Team posted this 15 hours ago

Hello Derk,

Do you have this behavior with the automatic password while saving for all pages?
...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

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