invoice 35711967

lb4292
1 Posts
lb4292 posted this yesterday
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Dear sir, madam

when paying this invoice online I used accidently my private credit card rather than my business credit card.
CanI ask you to change this for the next renewal? How can we make sure this will not again go to my private card?

Kind regards,
Lutgarde Bertin
Spider Solutions bv

invoice-payment
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Support Team
Support Team posted this yesterday

Dear Lutgarde,

Thank you for your message.

Unfortunately, we are not able to change the payment method on an active subscription from our side. The card that was used for the last payment will normally be charged again on the next renewal.

To ensure the renewal is charged to your business credit card, we recommend the following:

  1. Unsubscribe from the current auto-renewal so the private card will not be charged again.
  2. When the subscription expires, renew it manually using your business credit card.

This way, the new subscription will be associated with the correct card going forward.
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Sincerely,
Ahmad.
Nicepage Support Team

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