License term

10 Posts

fagang.gu posted this 21 hours ago

Hi
Recently, I updated my license. The receipt and the page of "Your Licenses & Subscriptions" shows me the term is one year until 13-Dec-2025, the same as what I paidfor. However, the column of "Free updates period" one the following page indicates the term is due 18 Jul 2027.
https://nicepage.com/User/Orders/Subscriptions

Please tell me what is the problem andh why they do not match?

Thanks!

Fagang Gu

license-term

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1 Reply

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Support Team posted this 14 hours ago

Hello Fagang,

Thank you for contacting us!

We see that on your current account, you have an active Nicepage Pro subscription, with a start date of December 13, 2025, and an end date of July 18, 2027.
Could you please provide a screenshot of the issue you are experiencing?

The topic was moved to private.

...................................................
Sincerely,
George.
Nicepage Support Team

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