Anfrage / question

zillo
4 Posts
zillo posted this 4 days ago
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Wieso mus ich immer bei jeden öffnen der software meine E-Mail bestätigen?

Why do I have to confirm my email address every time I open the software?

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Info154422
15 Posts
Info154422 posted this 4 days ago

Hallo, ich habe das Problem tatsächlich bei mehreren alten themes die ich in WordPress öffne. Ich vermute schwer dass dies ein bug in der letzten nicepage Version ist.

zillo
4 Posts
zillo posted this 4 days ago

I have the current version

ich habe die Aktuelle version

Last edited 4 days ago by zillo

Support Team
Support Team posted this 4 days ago

Hello,

Your email address is not verified in our system, you have a warning message in top bar of your desktop app.
Which si why you have to press confirm each time inside the popup.
Please check your email spam folder, do you have any incomming messages from Nicepage?
...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Support Team
Support Team posted this 4 days ago

Hello Info154422,

Your email adress is verified.
Please create new ticket and send a screenshot of the message you see so we could check.

...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

zillo
4 Posts
zillo posted this 4 days ago

ja habe ein anderes konto wegen spam gebe ich mail mail nicht überall an. habe eine mail wo ich mich über all registrieren kann und eine andere zum schreiben .

Support Team
Support Team posted this 3 days ago

Hello,

You need to verify your account email otherwise, you will need to press 'confirm' button each time you use desktop app or switch between accounts.

Let us know if you have any other questions.
...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

zillo
4 Posts
zillo posted this 3 days ago

I confirmed the email with the button, but it's still coming through.

Support Team
Support Team posted this 3 days ago

Hello Heiko,

Please send a screenshot of the message you see after you relaunch the app.
...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

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