Images

innovis_medienagentur
104 Posts
innovis_medienagentur posted this 5 days ago
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Hello np, after updating np i have the following strange behaviour. When i put an image into a site i see a reduced resolution of the image. I need to re import the image to get the full resolution. Any ideas?

Thx Ralf

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Support Team
Support Team posted this 5 days ago

Hi Ralf,

Could you please clarify if that happens after uploading an image to the editor? If so, I see the issue with JPG and PNG images. We will ask our developers to investigate this issue. Sorry for the inconvenience.

As a workaround, you can upload images in the WEBP format, which does not have this issue.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

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innovis_medienagentur
104 Posts
innovis_medienagentur posted this 5 days ago

did you change anything? works now. sorry for disturbing...

Support Team
Support Team posted this 5 days ago

Ralf,

It still works unstably. Could you please upload a new image to the editor? Will it have good quality? Thank you.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

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innovis_medienagentur
104 Posts
innovis_medienagentur posted this 2 days ago

Hello np,

just now same issue with the images. See screenshots

Support Team
Support Team posted this 2 days ago

Hi Ralf,

Thanks for the information. We are currently working on this issue and hope to resolve it as soon as possible. Sorry for the inconvenience.

Let us know if you need our further help!
...................................................
Sincerely,
Paul C.
Nicepage Support Team

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