Wordpress ZIP export not possible

yvscheidel2
3 Posts
yvscheidel2 posted this 05 November 2025
Report a bug

In the themes and export page module, I selected WordPress and ZIP files.

The Export button is no longer active.

I've never had this problem before. What should I do?

I tried disabling my antivirus without success.
Thank you for your help; I'd like to publish my site.

yvscheidel@---.com

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4 Replies
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Support Team
Support Team posted this 05 November 2025

Hello Yves,

Thanks for contacting us!

The issue occurs because the theme name you entered (creatyves-chocolats) contains a hyphen (-), which is not allowed.

Please rename your theme using only letters, numbers, or underscores (_), for example:
creatyves_chocolats

Also, make sure the name is less than 20 characters long.

After renaming, the Export button will become active again, and you’ll be able to export your ZIP file successfully.

Please let us know the result.

...................................................
Sincerely,
George.
Nicepage Support Team

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yvscheidel2
3 Posts
yvscheidel2 posted this 07 November 2025

Thanks again for your help.
Yes, the solution is working.
Everything is functioning.
Long live NicePage!

Support Team
Support Team posted this 07 November 2025

Yves,

Great.
Thank you for sharing.
...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

yvscheidel2
3 Posts
yvscheidel2 posted this 5 hours ago

great tks

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