Weird characters in text after updating

Peere
13 Posts
Peere posted this 20 October 2025
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Hi,

It seems that something went wrong after updating the website https://huisvaderdakwerken.be/ to the latest wordpress + nicepage version.
For example on the page https://huisvaderdakwerken.be/hellende-daken/
The title is shown as "Hellende d​aken" in Chrome when not logged in to Wordpress and as "Hellende d​aken" when logged in to Wordpress.
"Hellende d​aken" is the correct title

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Peere
13 Posts
Peere posted this 20 October 2025

I posted this one too fast...
Here are some screenshots
Not OK :

Not-logged-in.png

OK :
OK.png

I can't fix this issue because everything is shown correctly when logged in. Hope you can help me out here.

Support Team
Support Team posted this 21 October 2025

Hi,

Please add the following code into Site Settings ==> HTML ==> Meta Tags in the Nicepage editor:

<meta charset="UTF-8">

Will it be helpful?
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Peere
13 Posts
Peere posted this 21 October 2025

Can I change the site settings through the Nicepage plugin or do I need to change it in the Theme in the Nice page applcation and upload the theme again?
I can't find the HTML / Meta tags in the plugin

Schermafbeelding-2025-10-21-203724.png

Support Team
Support Team posted this 22 October 2025

Hi,

You cannot access the site settings because you are entering the Nicepage plugin as a client. Please log in to the main account in the plugin and let us know if it helps.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Peere
13 Posts
Peere posted this 6 days ago

Sorry for the late reply. The problem is solved by adding <meta charset> to the HTML site settings.
This case can be closed.Thank you for your assistance.

Support Team
Support Team posted this 5 days ago

Hi,

You're welcome! Feel free to contact us if you need our further help.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Peere
13 Posts
Peere posted this 12 hours ago

It seems that the problem isn't fixed for all the pages on the website.
This is what thr frontend looks like when logged in Nicepage

OK.png

This is what customers are seeing when not logged in to niecpage

NOK.png

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