Error message when trying to Edit with Nicepage

Same here:

{"success":false,"errorId":753,"message":"Internal Server Error."}

Before the update, everything worked fine. My Joomla is 5.3.1, and the version of Nicepage is 7.11.0.

I'm currently on Joomla 5.3.2 and Nicepage 7.11

Hello,

Our developers will investigate this issue. Could you please create a new private topic with access to the Joomla admin panel.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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New private topic created as requested, with User Account created for Nicepage Support Developers:

https://nicepage.com/questions/598169/related-to-question-598149-regarding-errorid753-error-message

After clicking on the "Edit with Nicepage" button on a Joomla Article I get the following message:
"{"success":false,"errorId":753,"message":"Internal Server Error."}"
See attached screenshot.

This happens on all articles, meaning that I cannot edit anything on the site.
Please help.

After clicking on the "Edit with Nicepage" button on a Joomla Article I get the following message:
"{"success":false,"errorId":753,"message":"Internal Server Error."}"
See attached screenshot.

This happens on all articles, meaning that I cannot edit anything on the site.
Please help.

Same here.

I got the same error on my wordpress site> > After clicking on the "Edit with Nicepage" button on a Joomla Article I get the following message:

"{"success":false,"errorId":753,"message":"Internal Server Error."}"
See attached screenshot.

This happens on all articles, meaning that I cannot edit anything on the site.
Please help.

After clicking on the "Edit with Nicepage" button on a Joomla Article I get the following message:
"{"success":false,"errorId":753,"message":"Internal Server Error."}"
See attached screenshot.

This happens on all articles, meaning that I cannot edit anything on the site.
Please help.

I got the same error on my wordpress site> > After clicking on the "Edit with Nicepage" button on a Joomla Article I get the following message:

"{"success":false,"errorId":753,"message":"Internal Server Error."}"
See attached screenshot.

This happens on all articles, meaning that I cannot edit anything on the site.
Please help.

After clicking on the "Edit with Nicepage" button on a Joomla Article I get the following message:
"{"success":false,"errorId":753,"message":"Internal Server Error."}"
See attached screenshot.

This happens on all articles, meaning that I cannot edit anything on the site.
Please help.

Hi, I go the same error After update Nicepage.

Hi,

We have asked our developers to investigate the issue ASAP.
We will let you know when we recieve a responce from them.

Sorry for the inconvenience.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Same error after Wordpress update to WordPress 6.8.2
PHP 8.3.21
Nicepage plugin 7.11.0
Theme v.7.10.10
{"success":false,"errorId":753,"message":"Internal Server Error."}

Same error for me

Given that this has happened on both Joomla and Wordpress, I suspect this is an error with authentication on NicePage servers when they try to verify a user license.
I’ve given access to the site that I was working on anyway, so we’ll wait and let the devs do their thing.

Our developers have fixed the issue. No plugin update is needed, just log in to the Nicepage Editor and check if everything works as expected.
Please let us know if you still have any difficulties.

..................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 16 July 2025 by Support Team

Hi Susanna,
That seems to be working fine now.