New site questions and issues

cajphoto
1 Posts
cajphoto posted this 24 May 2025
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Hello,
I signed up for your site a few months back and started creating a website. Today I decided to scrap that and start all over again w/ a new template. The design is fine on a computer but appears jumbled on a phone unless I turn my phone sideways. Did I do something wrong, is there a way to fix this, or is that just how it is?

Secondly, I honestly cannot recall what I signed up for and/or paid for. Did I buy my domain thru you "cjandthetroublemakers" or what exactly? I just created the email address on Gmail today but I cant recall if I bought the domain yet. My thought is since I did this 5 months ago I've lost and wasted alot of time getting this up and running, but thats how it is when you're a musician trying to form a band.

Thanks for your help.
Chris
cajphoto@gmail.com

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Support Team
Support Team posted this 24 May 2025

Hello Chris,

On this account, we do not see the license or subscription.

Could you please clarify the website that you have? Are you published from Nicepage or exported anything?

On the Nicepage, you can not buy domains, you can buy a service for creating websites with hosting.
...................................................
Sincerely,
George.
Nicepage Support Team

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Last edited 26 May 2025 by Support Team

MerlinAZ
2895 Posts
MerlinAZ posted this 24 May 2025
  1. Best workflow is to make adjustments from left/desktop to right/mobile landscape and portrait, saving as you go.
    You might have missed the last display option.
  2. Nicepage doesn’t sell domains. You can get them from any official registrar. If you are using Nicepage hosting, you can then assign the domain to the host.

Last edited 24 May 2025 by MerlinAZ

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