Inquiry Regarding License Renewal and Feature Availability on Nicepage

1 Posts

Documentation_CX posted this 08 May 2025

Dear Nicepage Support Team,

I have encountered an issue related to the renewal of my Nicepage license. As shown in the attached screenshot, it appears that if I do not renew my license, I will not receive further updates, and the site I have published will revert to the Starter Plan. Currently, I am using the Pro License. So, I would like to request clarification on the following points:

What exactly is included in the Starter Plan?
Are there certain features available in the Pro License that will no longer be accessible under the Starter Plan? If so, could you please specify which features would be affected?
Regarding the "Unlimited Site Search" mentioned in the Pricing section for the Pro License—could you explain what this feature entails? At the moment, the search function on the sites I’ve created does not appear to be working.

I would appreciate a prompt response, as I need to coordinate internally regarding the license renewal decision.

Best regards,
Document Team - SomapaIT PCL.

license

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MerlinAZ posted this 08 May 2025

Assuming there are no new releases between now and the 15th, if you have a license (and not a subscription), you can use your current desktop version indefinitely without any changes, using your own third party host.
If you go to the Pricing page and log out of your account, you can see how the free Starter plan compares to the other plans.
It typically makes sense to keep using your license until a new useful feature is added, or you need to use the Nicepage host or online version.

Support Team posted this 13 May 2025

Hello Documentation_CX,

You can continue to use your current version or any other prior release for a lifetime. New version 7.8 is coming; please update your desktop app by the free updates end date.
Please check the included features in our pricing table - https://nicepage.com/premium
Search in Pro plan includes - Search in pages, posts and products. Index updates in minutes.
After the License expires, you can continue using the Desktop Application, WordPress Plugin, and Joomla Extension for a lifetime. Web hosting features will be limited, please check more [here].
Feel free to reach out if you need any assistance or have further questions.

...................................................
Sincerely,
Anna.
Nicepage Support Team

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