Images do not display

43 Posts

priya3 posted this 25 April 2025

Hello
We are useing Wordepress MU
Yesterday the images in all of the sites in the MU stoped display
Things we did to fix the issue:

We updated all the plugins and wordpress versions
We moved the MU to a new server with new php version
We changed all of the permissions to 775 recursive
Deleted all of the unused plugins and themes

here are some exsamples:

Because all of the sites are Nicepage sites I'm checking with you if this issue is known to you and you can help
Thank you
Priya

images wordpress-plugin

Vote to pay developers attention to this features or issue.

3 Replies

Order By: Standard | Newest

Support Team posted this 25 April 2025

Hi,

According to the errors in the console panel, there are permission issues and the files are not present or cannot be reached in their location. Please check that your images are in the correct folder on the server. For example, this URL:
https://people.socsci.tau.ac.il/mu/udisommer/files/2025/04/axios-logo.png

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

43 Posts

priya3 posted this 27 April 2025

Hello
We checked it all, they all have permission 775 recursively
For now the only enabled plugin is the Nicepage plugin
Do you have any idea that can help?
Priya

Support Team posted this 28 April 2025

Hi,

You can try to switch Nicepage plug-in as well and try to reach https://people.socsci.tau.ac.il/mu/udisommer/files/2025/04/axios-logo.png again. If it works, then the issue is in Nivcepage. But I assume that it won't load as well.

If possible please try to ask your server administrator to check why accessing this URL gives a 500 error, maybe something is blocking the requests.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

You must log in or register to leave comments