Hi Inge,
I'm not sure why this happens. You can try to reload the application and check if the popup appears. In other case, you can always download the latest version from our site:
https://nicepage.com/download
...................................................
Sincerely,
Hella
Nicepage Support Team
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Thanks, I have already tried your first advise and it didn't work so I downloaded the latest version as you suggested - this worked