PLEASE HELP!!! Trying to upload theme to wordpress

3 Posts

brownelllandrum posted this 10 March 2025

I have had nicepage for years but am FINALLY finished with creating a site and want to upload to change an existing site - and now it won't work!

I got the theme and got to Wordpress and uploaded the theme and then hit "install now" and NOTHING HAPPENS.

After a while I get "link expired try again."

and yes - i tried looking for a video on your site and it's SIX YEARS OLD and WORTHLESS.

Last edited 10 March 2025 by brownelllandrum

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Support Team posted this 11 March 2025

Hello,

The process of installing WordPress themes remains the same since this is the CMS feature. But the new videos are in our documentation:
https://nicepage.com/doc/66707/install-wordpress-theme-and-pages

The reported issue is most probably caused by a server-side error. For example, the archive you're trying to upload is too big. We recommend that you find the server PHP error logs, try again, and check the log file. There should be a more informative error.
Please keep us posted about the progress.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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3 Posts

brownelllandrum posted this 14 March 2025

That wasn't/isn't it, i don't think.
I spent DAYS with Godaddy to try to figure it out and found out that it is likely that I don't have the updated PHP.

Does that make sense to you?

Support Team posted this 14 March 2025

Hello,

What is the current PHP version installed on your server?
Did you find any error messages logged during the theme installation?

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

3 Posts

brownelllandrum posted this 15 March 2025

Hi - i'm having a nightmare with Godaddy
They got me to upgrade the PHP to 8.4 and now ALL my websites are messed up and I can't access any of them
I see you have a hosting program too?

Support Team posted this 17 March 2025

Hi Brownell,

Yes, Nicepage has its hosting option, but it is only for the HTML sites.

...................................................
Sincerely,
Hella
Nicepage Support Team

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