Contact forms not working

deland
8 Posts
deland posted this 20 January 2025
Ask a Question

I've created and copy/pasted my recaptcha keys in but it's not working on my site. I've gone through the process but the reCaptcha logo does not show

Vote to pay developers attention to this features or issue.
7 Replies
Order By: Standard | Newest
deland
8 Posts
deland posted this 20 January 2025

A quick update... I took a look at the header code being generated and it looks like nicepage isn't loading the enterprise api? Google pushes all of my keys to the new format. I did use the "legacy secret key" tab to grab the key but no joy on getting the form to work. This is kind of a deal breaker for me if I can't get forms to work... it's a bit of a big part of the interwebs.

Support Team
Support Team posted this 20 January 2025

Hi,

Thanks for your comments.

Our developers are already investigating the issue related to the recaptcha.
To make sure that your problem is also known to us, please provide us with a link to the page with the problem form.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

deland
8 Posts
deland posted this 20 January 2025

I posted more details on the other thread. This seems to be tied to Chrome. I'm able to get the form to work in Safari.

https://delandcraven.com

Support Team
Support Team posted this 20 January 2025

Thanks for the provided link.
I opened your site in my Chrome and successfully submitted the form, please check Leads https://nicepage.com/User/Leads.

Please try to disable all third-party extensions in your Chrome, relaunch the browser and test again.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

deland
8 Posts
deland posted this 20 January 2025

Interesting. I did receive that... hmmmmmm. I disabled and relaunched. Lemme do a bit more digging on my side. Thanks!

deland
8 Posts
deland posted this 20 January 2025

OK... I did a clean install of Chrome and things are working again. This one is closed out for me. Thanks!

Support Team
Support Team posted this 20 January 2025

Deland,

You're welcome!
Feel free to contact us with any other questions you may have.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

You must log in or register to leave comments